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Mike Mance
Mike Mance at Lithia Ford Lincoln of Boise
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Mike Mance

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Mike Mance

January 31, 2025

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Employee Rating

Great communication and follow up. Appreciated Curt's patience as I forgot a few things initially he was able to help resolve during the follow up. More

by waltrcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt in Service Center

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January 23, 2025

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They are very professional and kept me updated on the progress on my truck, the repairs were done in a timely manner and Teddy was very helpful and answerd every question I had. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Kyle Freeman

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Jan 24, 2025

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review, Jay. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

January 21, 2025

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The service department was quick and efficient. Great job. See you in 3 months. Your lounge was great and the coffee was outstanding. More

by ROBHOGUE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2025

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

January 17, 2025

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Employee Rating

All good service was professional no problems they did what they said they would do. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2025

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, Scott, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

January 17, 2025

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Employee Rating

Everyone is so friendly . We were taken care of right away. We do appreciate you all. More

by stoutjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Kyle Freeman

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Jan 18, 2025

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

January 17, 2025

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Employee Rating

Easy to deal with. Do whatever they ommit to reasonably priced for both service and sales More

by J.SHAFER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Kyle Freeman

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Jan 18, 2025

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

January 17, 2025

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Employee Rating

My truck is very important to me, and only trust the best! Kyle and Lithia ford made that possible! More

by Raptor lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Kyle Freeman

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Jan 18, 2025

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Kyle here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

January 15, 2025

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Employee Rating

Very thorough inspection of my vehicle. I know they will call me with my updates or questions More

by digrazia.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Lithia Ford Lincoln of Boise responded

Joe, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

January 14, 2025

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Employee Rating

Everyone was helpful and courteous start to finish. And they kept me updated on what was happening More

by karolync2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hossfeld, Tyler Neal, Sara Curry, Kyle Freeman

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Jan 15, 2025

Lithia Ford Lincoln of Boise responded

Karolyn, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

January 11, 2025

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Employee Rating

I like the service and workers are so professional I was happy to be there More

by ECADSADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Kyle Freeman

Report | Print
Jan 12, 2025

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

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