Mike Madruga

It has been a long time since we have walked into a dealership to buy a car. Samantha , Mike and Robbie made this experience so easy and painless. Great communication very professional and the deal wa dealership to buy a car. Samantha , Mike and Robbie made this experience so easy and painless. Great communication very professional and the deal was the fastest I have ever experienced for a dealership. I would recommend this dealership to anyone wanting to purchase a car. Walk in the door and ask for Samantha , She will take care of you! Only disappointment was the used car only came with 1 key FOB but was told it had 2 when it was traded but the 2nd wouldn't allow car to start so they destroyed it. I asked for a replacement but they have not gotten me one and kinda been ignored on my ask for one. More

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I am very satisfied for the excellent service I received during the purchase of my new car. Your knowledge and dedication made the process smooth and pleasant. You took time to understand my preferences, an during the purchase of my new car. Your knowledge and dedication made the process smooth and pleasant. You took time to understand my preferences, and provided recommendations that helped me make an informed decision. I particularly appreciated your patience and willingness to answer all my questions. More

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They are the BEST! Mike the sales manager and Sam the Sales Rep were very professional, caring and knowledgeable. No haggling, everything was up front. I told them Mike the sales manager and Sam the Sales Rep were very professional, caring and knowledgeable. No haggling, everything was up front. I told them what I needed, and they made it happen. Accommodating, in every way. As a female purchaser, I was respected and my opinion mattered. Thank you, Buchanan team! PS I want to also shout out to their greater, sorry, I can't remember his name. He was kind, and very welcoming. More

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I was referred to Buchanan Subaru by an employee from MAC Inc. in Salisbury. I worked with Sam Homa throughout the process of making a decision to purchase. There was no pressure from Sam who was very inform Inc. in Salisbury. I worked with Sam Homa throughout the process of making a decision to purchase. There was no pressure from Sam who was very informative about the entire process. I also talked with Mike Madrigal who was equally professional and made the process of buying my new Outback without feeling any pressure. He explained how Buchanan arrived at the final price which was very attractive. More

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Buchanan Subaru is a great no pressure dealership. They accommodated and resolved all our concerns and made the car buying process simple and quick. It was great experience and our salesperson Sam wa They accommodated and resolved all our concerns and made the car buying process simple and quick. It was great experience and our salesperson Sam was knowledgeable and patient while we were in the decision making process. The service department quickly handled the the battery concern and replaced the stereo promptly. Will definitely recommend Buchanan Subaru. More

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Thomas Goff is fantastic at what he does. Tom made the buying experience exceptional. Shout-out to Mike in finance. Tom made the buying experience exceptional. Shout-out to Mike in finance. More

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From sales to business- service was wonderful. This experience was friendly, non pressured yet super efficient! This experience was friendly, non pressured yet super efficient! More

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FROM THE FIRST TIME WE VISITED BUCHANAN SUBARU DEALERSHIP AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRI AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRIENDS AND FAMILY FROM EVERY ONE , WE KNEW THAT WE HAD FOUND THE RIGHT DEALERSHIP, THAT DID NOT MAKE YOU FEEL PRESSURED INTO MAKING A PURCHASE,BUT LET YOU TAKE YOUR TIME IN MAKING THAT DECISION ! BY STRIGHT-UP PRICING WITH NO HIDDEN FEES ,,AND VERY POLITE AND VERY INFORMATIVE AND KNOWLEGEABLE AND GOOD HONEST ANSWERS ABOUT THEIR INVENTORY AND THEIR SERVICES AND WARRANTIES AND POSSIBLE FINANCING OPTIONS THAT CAN GET THE SALE OF YOUR CHOICE OR CHOICES DONE! AS WE HAVE BEEN AND STILL ARE VERY PLEASED WITH THE THREE PURCHASES WE HAVE MADE IN THE PAST TWO YEARS WITH THEM! BECAUSE OF THEIR GREAT QUALITY AND THEIR SERVICE! THEY HAVE AND WILL ALWAYS BE OUR GO TO DEALERSHIP ! SO MUCH, THAT WE HAVE REFERRED SEVERAL NEIGHBORS TO THEM AND THEY BOUGHT THEIR VEHICLES FROM THEM AND ALL OF THEM SAID THEY WERE GLAD WE POINTED THEM TO THE RIGHT DEALERSHIP! THANK YOU TO OUR FAMILY AT BUCHANAN,FOR ALWAYS LOOKING AFTER US AND ALL OF YOUR CUSTOMERS! HATS OFF TO EVERYONE AT BUCHANAN SUBARU! T-BONE AND TIA GARMAN(AKA/T-N-T)! More

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Professional sales rep and manager. Very friendly and knowledgeable. Took the time to explain the features of the auto. Not pushy, I didn't feel pressured to buy. A very pleasant car bu Very friendly and knowledgeable. Took the time to explain the features of the auto. Not pushy, I didn't feel pressured to buy. A very pleasant car buying experience. I will recommend Samantha Homa and the dealership to friends and family. More

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I was very impressed with the excellent service. I really appreciate your help.Thanks so match again for your help with purchase of my new car 2017 Toyota Prius v, good price.Your friendly and caring I really appreciate your help.Thanks so match again for your help with purchase of my new car 2017 Toyota Prius v, good price.Your friendly and caring approach,Sam and Mike Madruga(sales manager).I definitely recommend your dealer to my family and friends.Nice team and good people You the best dealer in Maryland . More

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