Mike Longridge

John was fantastic. Excellent to work with. Grea people skills. Explained everything each step of the way and what to expect. Excellent to work with. Grea people skills. Explained everything each step of the way and what to expect. More

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Service Consultant Longridge was very friendly and knowledgeable about our Q50. He was very helpful in answering our questions about certain features on our car. He advised when our car would be re knowledgeable about our Q50. He was very helpful in answering our questions about certain features on our car. He advised when our car would be ready for pick up and the car ready when we arrived to pick it up. Thank you very much Mr. Longridge for your professionalism. More

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I called in the Service dept, my car started making some weird engine noise. Mike told me that I could bring it in to get it checked out. I towed my car in and as soon as I got there, John, invited me in, weird engine noise. Mike told me that I could bring it in to get it checked out. I towed my car in and as soon as I got there, John, invited me in, and started helping me, I didn't have to wait. They fixed my car same day, I got Lyft rides at no charge to me, to and from home to the dealership. When I picked up my car it had gotten a wash and vacuum! Everything was excellent and smooth! Thank you so much Mike and John for making this experience an easy and less frustrating for me. I recommend this Dealership! More

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Mike Longridge has been helping me since I purchased my vehicle in 2019. I kind of feel like he's my personal service manager every time I visit. The service team members are attentive, responsive, knowl vehicle in 2019. I kind of feel like he's my personal service manager every time I visit. The service team members are attentive, responsive, knowledgeable, and overall just a good group of folks to talk to while waiting. The entire service team is the epitome of great customer service!!!!! More

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Mike Longridge has been helping us for years. They always make you feel welcome every time!! Never pushy just always friendly. We drive 60 miles just to go to this location. They always make you feel welcome every time!! Never pushy just always friendly. We drive 60 miles just to go to this location. More

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Kie l9ngridge was my service advisor. He was very professional, friendly and so knowledgeable. He answered all my questions in terms I can understand. I will definitely come back here for He was very professional, friendly and so knowledgeable. He answered all my questions in terms I can understand. I will definitely come back here for all my car service needs. Thank you Mike and Infiniti of Ontario! More

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I always receive highly professional, courteous treatment, and accurate and thoroughly explained diagnosis of my M35 by the service department consultants. treatment, and accurate and thoroughly explained diagnosis of my M35 by the service department consultants. More

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Great service fast and efficient service very friendly and professional Mike was very helpful transparent made sure I knew that was going on and what time frame they would be finished and professional Mike was very helpful transparent made sure I knew that was going on and what time frame they would be finished More

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When I called to make my reservation, the lady I spoke with was very professional. I picked the day and she gave me the available times. When I got there, Mike was very professional and friendly. I told h with was very professional. I picked the day and she gave me the available times. When I got there, Mike was very professional and friendly. I told him about my having to put air in my back tire every other week; he notated it and it was taken care off. The wait was a bit long but it was a Friday and there were quite a few customers waiting when I got there. The courtesy car wash was icing on the cake. I'll definitely return. More

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Infiniti of Ontario is great, always deserve 5 stars. Everyone there is super nice and helpful but Mike Longridge is one of the big reasons we keep coming back. Mike always goes above and beyond to make Everyone there is super nice and helpful but Mike Longridge is one of the big reasons we keep coming back. Mike always goes above and beyond to make sure we are taken care of. We live up the hill in the high desert and yesterday's service was under kind of a tight window to get back home for another appointment, Mike arranged with the awesome loner car department for us to use a car to get our errands done locally while we waited, we barely got them done before the well oiled machine service department had our SUV ready. Don't see us going anywhere else anytime soon! More

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