Mike Long

I had a great experience at Royal Oak Ford. Everyone was professional and easy to work with. Everyone was professional and easy to work with. More

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Devin got us in and out in under and hour, helped us find the explorer with all the options we wanted when inventory is super low that worked with our budget, not to mention top dollar for our trade. Thanks the explorer with all the options we wanted when inventory is super low that worked with our budget, not to mention top dollar for our trade. Thanks 🙏 More

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Mark the used car manager was awesome. The experience was hassle free. All employees that i worked with were amazing. I would highly recommend this dealership hassle free. All employees that i worked with were amazing. I would highly recommend this dealership More

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Sales - Mike Long - Rude and Unprofessional After 10 months of issues with my 2019 Edge, it was deemed a lemon by the State of Michigan laws. I was very specific in the vehicle I wanted to purc After 10 months of issues with my 2019 Edge, it was deemed a lemon by the State of Michigan laws. I was very specific in the vehicle I wanted to purchase as a replacement. ML kept trying to sell me a different vehicle....and then when he told me he found one that matched the criteria, I told him, "Yes, get it". The next morning he said it was gone and that I should find another dealership. I did and THEY found me my vehicle. Upon the new dealership trying to complete the RAV process, ML at Royal Oak ford interferred and declined the surrender of the vehicle with issues, stopping me from getting my reimbursement check! Szott Ford stepped in along with a member of the Ford RAV team and together they went above and beyond to try and fix the problem. Do NOT go to Royal Oak Ford. More

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Vernon was amazing! I gave Vernon 5 stars because he made my car purchasing experience go smoothly and I also had the opportunity to learn a great deal about the process. I gave Vernon 5 stars because he made my car purchasing experience go smoothly and I also had the opportunity to learn a great deal about the process. Everything Vernon stated was going to happen, came into fruition, which made me very happy! Vernon also connected me with the right people to continue the process timely and efficiently. Overall, the staff over at Ford Royal Oak are wonderful and I got the car of my dreams ! More

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Fast and Professional I walked in with options in mind for a brand new Mustang and within the day I was signing paperwork. The very next day I drive off in one of the most I walked in with options in mind for a brand new Mustang and within the day I was signing paperwork. The very next day I drive off in one of the most top of the line car experiences I have ever had. The sales associates are all professional and human. I would highly recommend them for new cars. More

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Used C Max Loving my C Max !! Also have an incredible salesman in Mike Long. He always is there for us and we always leave satisfied. Than you Royal Oak Ford !! Loving my C Max !! Also have an incredible salesman in Mike Long. He always is there for us and we always leave satisfied. Than you Royal Oak Ford !! More

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Mike Long is very attentive and patient Thank you to Mike Long! As always, we had a wonderful experience buying our car with Mike. He has always been available when we've needed him and it Thank you to Mike Long! As always, we had a wonderful experience buying our car with Mike. He has always been available when we've needed him and it feels like we are his only customers because he's so attentive. Buying a car can be a stressful experience, but Mike makes it easy and he makes sure you understand everything before you leave the dealership. He was also extremely patient and accommodating when we needed to bring our young children in for an appointment. He made everyone feel at home. We will continue to work with Mike and recommend him to family and friends when looking for a car. More

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