Mike Lee

I came in for a service appointment. I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minut I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minutes I come to find that they haven't even touched my car and they told me that it takes at least 2 hours. This is ridiculous. I had a dentist appointment to go to and the dentist took only 45 minutes to clean my teeth. Check me in. Take care of everything. I can change my oil myself in 15 minutes. We're sitting there waiting for a car and I can see so many working there. Why can't you guys hire more technicians that does the actual work of changing the oil speed things up? My name is Tom and my phone number is is 626-757-9700. I hope this message gets out to the people who runs this place and changes are made. Thanks I like to add that the time prior when I came in for service I had an oil change and a checkup. Whoever service my car failed to put the cap back onto the coolant reservoir after about a month of driving around with the no cap on the coolant reservoir. All the coolant fluid came out and the reservoir was nearly empty. The car was making some odd sounds and was overheating. Luckily the cap was right next to it and didn't fall out and into the streets. I went to the Hyundai dealership near my house to buy a giant bottle of coolant and filled it up and recap the coolant reservoir. Very disappointing and a waste of time and also putting my family safety in danger and possibly destroying my car engine More

by tomhuynh77 Verified Customer Verified Customer

Report | Print

Puente Hills Hyundai Service Center is exceptional. They are prompt, detailed, skilled and highly knowledgeable. I will never purchase a car or get serviced anywhere else! They are prompt, detailed, skilled and highly knowledgeable. I will never purchase a car or get serviced anywhere else! More

by rachelepennoyer Verified Customer Verified Customer

Report | Print

Great service! Fast and good i really recommend who ever want to get a lease Fast and good i really recommend who ever want to get a lease More

by SHIRHA2010 Verified Customer Verified Customer

Report | Print

Good and patience to take care of us , very polite and we feel comfortable with her feel comfortable with her More

by mssohung Verified Customer Verified Customer

Report | Print

The easiest car buying experience. Never felt pressured and really enjoyed the whole upfront, no surprises, no fine print way of conducting business from the beginning to the end. High Never felt pressured and really enjoyed the whole upfront, no surprises, no fine print way of conducting business from the beginning to the end. Highly recommend Puente Hills Hyundai! More

by DANIELCHONG32 Verified Customer Verified Customer

Report | Print

Starting with Mike Lee, continuing with Sabrina Ryan and Larry everybody was extremely professional courteous and went way above their normal job functions to take care of me. I visited multiple Hyundai dea Larry everybody was extremely professional courteous and went way above their normal job functions to take care of me. I visited multiple Hyundai dealerships over the weekend and found that this dealership was by far the best in terms of knowing the product And being extremely professional. I drove an hour and a half To finalize the deal with the dealership because of how they treated me on the phone More

by PAUL.RIDEAU Verified Customer Verified Customer

Report | Print

James Park have tried so hard to meet my needs. Thank uou for his hard and patience work Thank uou for his hard and patience work More

by GRACEMAMA2 Verified Customer Verified Customer

Report | Print

Your guys know what's happening my car! Check my bad situation! I'm still waiting your head office said! Check my bad situation! I'm still waiting your head office said! More

by STARSMOGLA Verified Customer Verified Customer

Report | Print

Edger was awesome. He went out of his way to help me. He made sure I had water 💦 I think I went through 3 or 4! lol & cleaning out my car was a nightmare butt Edgar He went out of his way to help me. He made sure I had water 💦 I think I went through 3 or 4! lol & cleaning out my car was a nightmare butt Edgar so bravely helped. Ryan & Ray were really pleasant & nice to do business with. They all made sure I understood each step of the way!!! My stomach nots finally went away. I LOVE 💗 MY CAR!!!!!!🥰🙏🏻🙏🏻🙏🏻 More

by NRSCONCON13 Verified Customer Verified Customer

Report | Print

They have unethical business practices in the service dept. They tried to take advantage of my young daughter, charging double what the repair actually cost. We left and took it to another dealership. dept. They tried to take advantage of my young daughter, charging double what the repair actually cost. We left and took it to another dealership. Beware the unscrupulous service writers. More

Report | Print