Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mike Kyle
Mike Kyle at BMW of Monterey
Refer Me

Mike Kyle

Service Advisor

BMW of Monterey

1 Geary Plaza
Seaside, CA 93955

Contact Me
4.9
167 Reviews
4.9

167 Reviews

Write a Review

167 Reviews of Mike Kyle

June 06, 2024

Dealership Rating
Employee Rating

Mike's a great SA and we look forward to working with him in the future More

by Chick Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 06, 2024

BMW of Monterey responded

Thank you so much for your kind words for Mike, and for taking the time to leave us this wonderful feedback! Sincerely Rick Lollar Service Manager

June 03, 2024

Dealership Rating
Employee Rating

Mike took care of me and did a great job getting me in and out quickly More

by DEGUTSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 03, 2024

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

June 03, 2024

Dealership Rating
Employee Rating

Excelente customers care and services always very throual with questions concerns and answers to our questions thanks More

by lucycruz04071978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Crnkovich, Anna Kwon, Jamie Barrios, Edgar Garcia, Jimmy Cahill, Andrew Jennings, Richard Lollar, AMIR MOHSIN

Helpful
Report | Print
Jun 03, 2024

BMW of Monterey responded

Thank you, Lucy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Monterey; we look forward to having you as one of our valued customers for many more years to come! Sincerely Rick Lollar Service Manager

May 05, 2024

Dealership Rating
Employee Rating

All went very smooth and good, on time with nice reports on what has been done on my car, More

by Vedho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Young man who schedules

Helpful
Report | Print
May 06, 2024

BMW of Monterey responded

Thank you so much for the five-star rating. We truly appreciate your business. Sincerely Rick Lollar Service Manager

May 03, 2024

Dealership Rating
Employee Rating

Service department did a good job of getting me in and out quickly and were friendly More

by NICK.SCALZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 04, 2024

BMW of Monterey responded

Nick, Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

May 02, 2024

Dealership Rating
Employee Rating

Why does it take so long to process with Mike, it seems like many other service advisors are able to get people out and in but Mike usually has a line More

by WHITNEYROBARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
May 06, 2024

BMW of Monterey responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely Rick Lollar Service Manager

April 26, 2024

Dealership Rating
Employee Rating

I was provided with an in depth quality service and description of the status of the car. Brought a 1991 E30 for inspection prior to purchasing it. More

by MARCELO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Garcia

Helpful
Report | Print
Apr 27, 2024

BMW of Monterey responded

It's great to hear that we were able to help you out, Marcelo. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

April 26, 2024

Dealership Rating
Employee Rating

Best BMW Dealership in Nation! From Chris to the tech video inspection and Haime processing your loaner car, there is nothing but 10 star service! More

by Ioan Moldovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erdal Kenar, Casey Livingstone, Anna Kwon, Jamie Barrios, Edgar Garcia, Everardo Contreras, Andrew Jennings, Salena Dominguez, AMIR MOHSIN

Helpful
Report | Print
Apr 27, 2024

BMW of Monterey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

April 21, 2024

Dealership Rating
Employee Rating

Service department gets the job done. Professionally and respectfully. On time and on estimate. Thanks. More

by TYCOJOHN
Recommend Dealer
Yes
Helpful
Report | Print
Apr 22, 2024

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

April 21, 2024

Dealership Rating
Employee Rating

Excellent service, even though I turned up a day early for my appointment. I look forward to scheduling my next appointment More

by mmonegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 22, 2024

BMW of Monterey responded

Thanks for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

1
2
...
17

Dealership Inventory (177 Vehicles)

used 2017 Subaru Forester car, priced at $15,991
2017 Subaru Forester
used
Venetian Red Pearl exterior
CVT
All-wheel Drive
$15,991
View Details
used 2021 Honda Pilot car, priced at $29,990
2021 Honda Pilot
used
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
$29,990
View Details
used 2021 Volkswagen Tiguan car, priced at $25,990
2021 Volkswagen Tiguan
used
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
$25,990
View Details
used 2021 Toyota RAV4 car, priced at $31,792
2021 Toyota RAV4
used
Silver Sky Metallic exterior
Automatic
Front-wheel Drive
$31,792
View Details
used 2021 BMW X5 car, priced at $46,992
2021 BMW X5
used
Dark Graphite Metallic exterior
Automatic
Rear-wheel Drive
$46,992
View Details
new 2024 BMW i7 car, priced at $125,195
2024 BMW i7
new
Dark Graphite Metallic exterior
Automatic
Rear-wheel Drive
$125,195
View Details
View All Inventory