Dealership Experience
6 yrs, 2 mos
Industry Experience
21 yrs, 7 mos
Languages Spoken
English
13 Reviews
Write a Review13 Reviews of Mike Kitchens
October 20, 2023
Great service in acquiring a loan with a good rate and payment. Friendly staff and free oil changes for a year. payment. Friendly staff and free oil changes for a year. More
Other Employees Tagged: Josh Marshall , Robin Sells
July 05, 2021
I'm sure this post will be deleted. This was the most unprofessional dealership I have ever dealt with. After telling them exactly what we wanted and that we did not want to drive 45 minutes one way to unprofessional dealership I have ever dealt with. After telling them exactly what we wanted and that we did not want to drive 45 minutes one way to look at a vehicle unless we were sure we could test drive and speak with someone about purchasing. We spoke to Kimber, Addison, Kimber again, and Holly. I sent all the information about our trade, got the trade in value and what they would sell the vehicle on their lot for and we were good to go. I specifically told them that we did not want to make a trip for no reason. We wanted to get there, test drive the vehicle and if all was good we were ready to buy. I dont know how I could have been more specific. When we got there, the sales person, Dave, whom I spoke to and had an appointment with was too busy finishing up paperwork to work with us. We waited about 25 minutes. He sat us with another sales person, who was very nice but did not seem to know very much about what they had. He had no idea about any of my conversations with Kimber, Holly, Addison and Dave. Had no idea about what we wanted. It ended up one of the management took the SUV that we were interested in home for the weekend. The only thing this guy said to us was, "Well can you come back tomorrow?" I have received 7 automatic texts from the dealership afterwards. I asked them very nicely to remove my name from this list. I have asked them to remove my name from their email list. Now I have blocked their number. No apology for a wasted trip, nothing. I just received another email from them. They are the most unorganized, unprofessional, disrespectful dealership I have ever dealt with. I should have read up on them and the scandal with the owners' husbands at Auto House. I did see several bad reviews but equally good ones. We thought we would give them a try. Never again. Ended up purchasing a vehicle almost equally as far away and am very happy. Please remove my name from your sales list as I will never be a customer.......for the 12th request More
Other Employees Tagged: Josh Marshall , Robin Sells, Dave, Kimber, Addison, Holly
July 03, 2020
Thank you all for getting my vehicle back up and running on the road, I couldn't be more happier. The staff there are very helpful. Thanks especially to robin and mike! I really appreciate you all. on the road, I couldn't be more happier. The staff there are very helpful. Thanks especially to robin and mike! I really appreciate you all. More
Other Employees Tagged: Robin Sells
December 23, 2019
great people nick was interested in what I wanted and needed did not have it on the lot but had it in 2 days put a hold sign on it until I could test drive /had ev nick was interested in what I wanted and needed did not have it on the lot but had it in 2 days put a hold sign on it until I could test drive /had everything approved before arriving More
Other Employees Tagged: Josh Marshall , Nick Joseph, Dionte Tillman
October 17, 2019
Awesome experience The best place to buy a pre-owned car hands down ! great inventory... great financing ... everyone was helpful and nice.. they just do a really good j The best place to buy a pre-owned car hands down ! great inventory... great financing ... everyone was helpful and nice.. they just do a really good job. I will be back many times over. Thanks again. More
Other Employees Tagged: Nick Joseph
July 16, 2019
Great experience I had a great experience here. Their customer service was excellent. My salesperson was very patient and allowed me to take as much time as I needed t I had a great experience here. Their customer service was excellent. My salesperson was very patient and allowed me to take as much time as I needed to select the perfect car for my budget. They educated me on the things I needed to know like warranty and financing options. I would definitely recommend this dealership to my friends. More
Other Employees Tagged: Weston Church, Josh Marshall
June 15, 2019
Great customer service! Roger Mullins and mike kitchens were very helpful. Very nice guys. Definitely recommend them if you’re looking to get a good use vehicle! Love my new Roger Mullins and mike kitchens were very helpful. Very nice guys. Definitely recommend them if you’re looking to get a good use vehicle! Love my new SUV! More
Other Employees Tagged: Robin Sells
June 14, 2019
Excellent customer service I receiveD excellent customer service. Friendly and helpful staff. Good selection of vehicles and best prices in town. I would highly recommend ch I receiveD excellent customer service. Friendly and helpful staff. Good selection of vehicles and best prices in town. I would highly recommend checking them out. More
May 22, 2019
Good people, competitive prices. Very impressed with their slection of cars, as well as there sales, service and office staff. Everyone I've dealt with do what they say they will do. Very impressed with their slection of cars, as well as there sales, service and office staff. Everyone I've dealt with do what they say they will do. More
Other Employees Tagged: Josh Marshall , Chris Ball and accounting personal.
May 09, 2019
Completely Satisfied! Jeff Wasson and the guys were great to deal with. I’ll recommend any of my friends to this dealership. My next vehicle will come from y’all as well! Jeff Wasson and the guys were great to deal with. I’ll recommend any of my friends to this dealership. My next vehicle will come from y’all as well! More
Other Employees Tagged: Jeff Wasson