Mike Kessler

I had an excellent experience with my advisor Tim. From the moment I arrived, he was friendly, professional, and extremely knowledgeable. Tim took the time to explain everything clearly and made sure From the moment I arrived, he was friendly, professional, and extremely knowledgeable. Tim took the time to explain everything clearly and made sure I understood what services were needed and why. I never felt pressured, just informed and confident that my vehicle was in good hands. Thanks Tim! More

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Had an awesome experience here thanks to Mike Pfeinder! Super friendly, really listened to what we needed, and was super patient the whole time. He made everything easy to understand and never made us feel Super friendly, really listened to what we needed, and was super patient the whole time. He made everything easy to understand and never made us feel rushed. Definitely recommend asking for Mike if you are in need of car repair. Mike knows his stuff. More

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This is not my first time working with Mike Pfender and it definitely won’t be my last. Once again Mr. Pfender advised me step by step on my head gasket replacement and engine repairs. Knowing that my vehi it definitely won’t be my last. Once again Mr. Pfender advised me step by step on my head gasket replacement and engine repairs. Knowing that my vehicle is in good hands is a great feeling and Mr. Pfender definitely does not disappoint. Communication was great and I was updated on each stage of the repair. Great service, great dealership. More

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Manny took the time to listen to my concerns and oh my gosh, I cannot tell you how much I appreciate his service! I was so relieved to have my vehicle repaired before I had to takeoff to Houston. Thank gosh, I cannot tell you how much I appreciate his service! I was so relieved to have my vehicle repaired before I had to takeoff to Houston. Thank you so much Manny Martinez and Shottenkirk Toyota for excellent service. More

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Clean and neat building. Great coco. Mike is not only professional but down to earth. The lady who drove Me back and forth drove well and was fun to chat with. Great coco. Mike is not only professional but down to earth. The lady who drove Me back and forth drove well and was fun to chat with. More

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I took my car in to Mike and he was very kind and got my car fixed up. car fixed up. More

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I had an excellent experience at Shottenkirk Toyota's service department, thanks to Mike Pfender. From start to finish, he was professional, knowledgeable, and genuinely cared about making sure we could service department, thanks to Mike Pfender. From start to finish, he was professional, knowledgeable, and genuinely cared about making sure we could properly identify the issue and what steps we should take from there. He took the time to explain everything clearly and kept me updated throughout the process. The service was efficient, and I left feeling confident that my car was in great hands. If you're looking for top-notch customer service; ask for Mike, he cuts straight to the point with no nonsense. Thank you Shottenkirk Toyota! More

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Shottenkirk did an oil change and did not tighten the oil filter enough. Oil leaked out to the point where I had to have oil replaced at another delaership. I’ve been calling and leaving messages with servic filter enough. Oil leaked out to the point where I had to have oil replaced at another delaership. I’ve been calling and leaving messages with service manager to reimburse my 2nd oil change and he won’t even return calls. More

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I really appreciate the professionalism of the service department. The space is very clean. Having all the charging plugs is very accomidating. department. The space is very clean. Having all the charging plugs is very accomidating. More

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All went well, no problems with my service or wait time. I did this already once before. I did this already once before. More

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