Mike Kessler
Mike Kessler at Shottenkirk Toyota Weatherford
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Mike Kessler

Service Manager

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.9
52 Reviews

I'M MARRIED WITH 3 CHILDREN. LIVE IN BURLESON TX. HUGE TEXAS RANGER FAN.

Dealership Experience

4 yrs, 8 mos

Industry Experience

25 yrs, 3 mos

Languages Spoken

English English

4.9

52 Reviews

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52 Reviews of Mike Kessler

December 04, 2024

Dealership Rating
Employee Rating

Great dealership, I have never had any issues. Everything is always very professional and laid back. I know I can trust my vehicle here More

by Essexkay000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Featherston , Tim Krolak

Dec 06, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

November 20, 2024

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Employee Rating

Mike has alway given wonderful service. He has always kept me updated on what's going on with my car. More

by thorntonmk59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender , Sherry Parker

Nov 21, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 14, 2024

Dealership Rating
Employee Rating

The dealership is like a family there. I would never think to take my car anywhere else. Mike Pfender is super helpful and really wants what’s best for the customer. More

by Cameron Toomey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez, Erika Featherston, Jason Vise , Tim Krolak, Sherry Parker

Nov 14, 2024

Shottenkirk Toyota Weatherford responded

Cameron, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 05, 2024

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Employee Rating

Mike was very accommodating and got me in and out quick. I have done my last few scheduled maintenance with him and will continue to use him in the future. Great experience overall! More

by Dana S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

Nov 06, 2024

Shottenkirk Toyota Weatherford responded

Dana, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 31, 2024

Dealership Rating
Employee Rating

Manny helped me out so much with my new shock and strut setup on my truck and got it done so quick, huge thanks to manny More

by RACKZONYAHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez, Erika Featherston, Jason Vise , Tim Krolak, Sherry Parker

Nov 01, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 30, 2024

Dealership Rating
Employee Rating

Finance doubled my ETHOS maintenance plan. All state taxs & fees also, Snuck it into cash purchase price. Then listed as a payoff for my paid off 2022 low mileage trade in. Been promised a More

by donnashadowline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Erika Featherston, Ameer Shallwani , Mine is a finance error in favor of the ETHOS SALES and finance department.

Oct 31, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

Nov 01, 2024

donnashadowline responded

Thank you Justin Bateman- Finance manager for taking the time to fix the problems and questions I had. Didnt take long, but turned a predicted dread into a very beneficial and productive meeting. Thank you for the time and solutions given. We will be back if another purchase is needed.

October 28, 2024

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Employee Rating

Great experience working with Shottenkirk. Maintenance appointment was a breeze. Great team, very nice place to sit a while. More

by zachb
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

Oct 29, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

October 26, 2024

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Employee Rating

Driving an older car, you worry when maintenance is needed on the car. My car was diagnosed as needing another engine and the service here was excellent. I would like to commend both Manny and Mr. Kess More

by Gatorsdws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Oct 26, 2024

Gatorsdws responded

Exceptional customer service and quality repairs.

October 24, 2024

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Employee Rating

Clean. Secure. Clean parking lot and very clean show room and waiting room. Clean restrooms. More

by ken.crum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Featherston

Oct 25, 2024

Shottenkirk Toyota Weatherford responded

ken, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

October 22, 2024

Dealership Rating
Employee Rating

Great, amazing, helpful, patient, friendly, fast, quick, respectful, clean, genuine, caring, cleaned car and everything More

by Banny soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

Oct 23, 2024

Shottenkirk Toyota Weatherford responded

Banny, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

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