Mike Kalis

Had such a great experience here! Everyone was so helpful as a first time buyer. The process was so smooth and everyone was so knowledgable. If you’re going to buy a Toyota, this is t Everyone was so helpful as a first time buyer. The process was so smooth and everyone was so knowledgable. If you’re going to buy a Toyota, this is the only place to go. More

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Out of all of the Toyota dealerships we were in contact with, Naperville was the worst. We were looking for a Highlander Hybrid and they are slim pickins these days so once we got notification that they go with, Naperville was the worst. We were looking for a Highlander Hybrid and they are slim pickins these days so once we got notification that they got one in, we jumped on it. We started our process with them at the time of purchase so you'd think they would have given us better service but unfortunately that wasn't the case. The sales guy we worked with was fine, remained indifferent at best throughout the purchase process. Even though my husband and I were purchasing the car together, the conversation was directed entirely to him, even down to "your wife will sign here". It wasn't a surprise, however, being in a heavily male dominated dealership and overhearing a conversation on my way back from the bathroom between a salesman and what appeared to be a client about a woman's appearance (he even braggingly showed a picture on his phone.) What decade is this?! There was no communication about what the steps were and were often left to sit in confusion. Out of the blue a guy came by to give us a "diamond coating" sales pitch and he was evidently irritated that we weren't interested. More irritation came from the associate in finances when we wanted to wire our deposit. Overall, terrible customer service in this place, no one has patience or anything positive to bring to your huge purchase. More

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My salesperson Kyle L. was extremely knowledgeble and helpful when I went in to trade my Ram for a brand new GR Corolla. He walked me through the process step by step and w was extremely knowledgeble and helpful when I went in to trade my Ram for a brand new GR Corolla. He walked me through the process step by step and was immediately able to answer any question I had! More

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Richard Ponulak was great to work with. He made the whole process stress free. I never felt pressured or was bombarded with emails from Naperville. He has a calm welcoming present about hi He made the whole process stress free. I never felt pressured or was bombarded with emails from Naperville. He has a calm welcoming present about him and listened to your needs in a car. I would definitely go back to Naperville for all of future purchases More

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Purchasing a new car isn't easy. Thank you to Barbara and her patience in working with me. Staff was very pleasant to work with. Thank you again! Thank you to Barbara and her patience in working with me. Staff was very pleasant to work with. Thank you again! More

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Harvey, our Salesperson, was exceptional! He was very patient, informative, and flexible as we navigated changes in direction together. We believe we got the Ruby Rav4 at a good value that l He was very patient, informative, and flexible as we navigated changes in direction together. We believe we got the Ruby Rav4 at a good value that looks good too! More

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Exelent service. Was assisted my Richard who was great help. Showed me a lot of great options and helped me pick the car that worked best for me. Would highly recomme Was assisted my Richard who was great help. Showed me a lot of great options and helped me pick the car that worked best for me. Would highly recommend. More

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Thanks Kyle! We love our new car and the buying process was so smooth and easy We love our new car and the buying process was so smooth and easy More

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Thanks Kyle, excellent service 6 stars! !! Thank you thank you thank you Kyle you are phenomenal !! Thank you thank you thank you Kyle you are phenomenal More

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Jake was great to work with. Took care of everything, answered all my questions. Not to mention, Ryan the manager was incredible. Lastly, Igor in the finance department made ever Took care of everything, answered all my questions. Not to mention, Ryan the manager was incredible. Lastly, Igor in the finance department made everything very straight forward and did not try to hide anything from me. Couldn’t be happier with the service I received. I would recommend Naperville Toyota to anyone. More

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