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Mike Jones
Mike Jones at Montrose Nissan

Mike Jones

Service Manager

Montrose Nissan

1455 N. Hermitage Road
Hermitage, PA 16148

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4.6
93 Reviews
4.6

93 Reviews

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93 Reviews of Mike Jones

July 18, 2026

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Employee Rating

Fast, knowledgeable, courteous, and awesome customer service. The ladies at the service desk go above and beyond every time I’m there. More

by MCNEISHCHRIS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhonda and Madison

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Jul 18, 2026

Montrose Nissan responded

It’s wonderful to hear Mike and our service desk team provided prompt, well-informed, and courteous care for your Nissan Titan. Thank you for recognizing how they go above and beyond on each visit. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 16, 2026

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Employee Rating

I purchased a used Nissan at another place and took it to Montrose. Madison was AMAZING and the first person in a long time with COMMON SENSE! They changed all my fluid rotated my tires and did the 60,000 m More

by Carol h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison a service rep amazing!

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Jul 16, 2026

Montrose Nissan responded

Thank you for trusting us with your Nissan for the 60,000 mile service, including fluid changes and tire rotation. Mike is glad our team provided practical, attentive care throughout your visit. We appreciate your kind words about our staff and look forward to caring for your vehicle again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 16, 2026

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Employee Rating

Did not address my request only tried to up sell and took forever to run just a diagnostics. Will NOT be back. Pushy, rude and expensive. More

by FOURSAYLORS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Desk person in service

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Jul 21, 2026

Montrose Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience. Thank you. John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 10, 2026

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Employee Rating

It was a nice experience with the employees. Very friendly and professional. Will recommend a friend More

by mschreffler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara

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Jul 10, 2026

Montrose Nissan responded

We’re glad our team provided a friendly and professional experience during your Nissan Frontier service. Thank you for recommending us to your friend. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 09, 2026

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Employee Rating

The staff is always very friendly and professional. They always answer questions thoroughly. Service appointments have always been completed in a timely manner. More

by JCOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Montrose Nissan responded

What a pleasure to read your feedback. We’re delighted our team’s friendliness and professionalism, along with thorough answers, have made your Nissan service appointments prompt and smooth. We look forward to assisting you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 08, 2026

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Employee Rating

Everything was great! The people here were nice, very friendly, and professional. My vehicle service was completed in a timely manner, and I could comfortably wait right t More

by SKIBUG9
Recommend Dealer
Yes
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Jul 08, 2026

Montrose Nissan responded

We’re delighted our team provided friendly, professional service and kept you informed throughout your visit. It’s great to hear your Nissan was ready quickly and you were comfortable in our waiting area. Mike and the service team look forward to welcoming you back. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 03, 2026

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Employee Rating

They are very nice to work with everything what good and very friendly ☺️ nice people 😊 More

by maryperrine56
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara , Kenny & Emm

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Jul 03, 2026

Montrose Nissan responded

We’re pleased our team was friendly and helpful during your purchase of a used GMC Sierra 1500. Thanks for the great review. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

July 02, 2026

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Employee Rating

Work always done in a timely manner! Love that I can wait there for my vehicle to be done. More

by ERICALYNN SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhonda

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Jul 02, 2026

Montrose Nissan responded

Thank you for the 5-star rating and kind feedback. We’re glad your Rogue was serviced promptly and you found our waiting area comfortable. Mike will be pleased to hear your positive comments. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

June 27, 2026

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Employee Rating

The service personnel were great, on time and courteous. I spoke with some salespeople who were very attentive and helpful really nice place . More

by DANEAJOHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2026

Montrose Nissan responded

It’s great to hear our service personnel were punctual and courteous and that our sales staff was attentive and helpful. Thank you for trusting us with your Nissan Leaf. We look forward to assisting you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

June 27, 2026

Dealership Rating
Employee Rating

The service personnel were great, on time and courteous. I spoke with some salespeople who were very attentive and helpful really nice place . More

by DANEAJOHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 27, 2026

Montrose Nissan responded

It’s wonderful to hear our service team was punctual and courteous during your Nissan Leaf visit. We’re also glad our sales staff could provide attentive and helpful assistance. Thank you for choosing us, and we look forward to serving you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

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