Dealership Experience
3 yrs, 7 mos
Industry Experience
29 yrs, 6 mos
74 Reviews
Write a Review74 Reviews of Mike Jones
January 06, 2025
My experience at Riata Ford with Will, Mike, and Jeff was 10/10! I had a great experience and was in and out with the new family car within 4 hours. I unexpectedly had to buy a new car when my old one sudden 10/10! I had a great experience and was in and out with the new family car within 4 hours. I unexpectedly had to buy a new car when my old one suddenly became unreliable. Will was very kind and not pushy, Mike helped crunch numbers to make the monthly payment fit my budget, and Jeff explained the contract most professionally. Thank you gentlemen for caring for me and helping keep my family safe! I recommend this dealership to anyone. Drive further if you have to but walk away with an excellent experience, you won't regret it! More
Other Employees Tagged: Jeff Ledesma, Will Goodwin
January 02, 2025
Gianni was a great salesperson to work with. He was knowledgeable about the vehicle and helped me decide between vehicles based on the features. He was on top of getting me a good trade so I cou He was knowledgeable about the vehicle and helped me decide between vehicles based on the features. He was on top of getting me a good trade so I could buy my new truck.He had it cleaned and shiny after they installed the bed liner. Everyone was courteous and moved as quickly as possible to get everything done and me in a new vehicle More
Other Employees Tagged: Randall Cates, Gianni Castillo
December 28, 2024
They are great! I went in and got the deal I wanted. Painless. They are professional and efficient I will be coming back 100% I went in and got the deal I wanted. Painless. They are professional and efficient I will be coming back 100% More
Other Employees Tagged: Oscar Pulido , Matthew Cavaness
December 13, 2024
After leaving a review, having it noticed by my dealership and got into contact with me to fix my problem and make sure I was pleased with the work the second time around as well as asking me to de dealership and got into contact with me to fix my problem and make sure I was pleased with the work the second time around as well as asking me to delete my first low star review. Along with letting me know they tripled checked the problem with my charging ports and the detailing in my car since there is stains in the cup holders,ceiling and back seat. I did notice the stains were still in the cup holders and I told myself that it just might be a permanent stain in there I can try to get it out myself, but after they had sworn the charging ports work I tried them and bought a new charger just in case and it still. Does.not. Work. It is very displeasing knowing they took about a week to fix the problem, then being told they have triple checked and the problem is still there. :( Thank you Riata ford for the attempt. More
December 13, 2024
My front tire on my truck was damaged and still under warranty. Staff at dealership repaired the damaged within one hour. The were friendly and explained the process and provided and estimate for servi warranty. Staff at dealership repaired the damaged within one hour. The were friendly and explained the process and provided and estimate for service. More
December 08, 2024
Gianna was excellent and helped me with everything I needed. Looking to buy another truck in 5/6 months and will definitely be back. needed. Looking to buy another truck in 5/6 months and will definitely be back. More
Other Employees Tagged: Gianni Castillo
November 18, 2024
Relaxed, no pressure salesman and finance manager. It was a pleasant experience and just what he told me It was a pleasant experience and just what he told me More
Other Employees Tagged: Will Goodwin
November 11, 2024
From beginning to end, the service received was exemplary! I would highly recommend Riata Ford to anyone and everyone!! exemplary! I would highly recommend Riata Ford to anyone and everyone!! More
Other Employees Tagged: Michael Jackson, JD Brooks, Oscar Pulido, Randall Cates, Joe Vanek, Gianni Castillo, Aaron Keen, Nicole Vasquez
September 27, 2024
I've bought two vehicles from Riata Ford and have been satisfied at every step of the way. Most recently, I came to replace a vehicle that was totaled, and they really cared about me, helping me maximize satisfied at every step of the way. Most recently, I came to replace a vehicle that was totaled, and they really cared about me, helping me maximize the value of a promotional sale they had running. Joaquin Salinas worked tirelessly to find the exact vehicle I wanted at the exact monthly payment I needed, while Mike Jones and Carlo made the whole process seamless with excellent customer service and support. I highly recommend shopping at Riata Ford - if you're looking for a new vehicle I promise that you've at least got to visit the folks at Riata Ford. More
Other Employees Tagged: Oscar Pulido , Joaquin Salinas