Mike Jensen

Took son for his first car found one had some problems they said they would fix before we bought it bad o2 sensor an it had no heat.. called back to see if it was ready an they sold it on him they said they would fix before we bought it bad o2 sensor an it had no heat.. called back to see if it was ready an they sold it on him More

Report | Print

I scheduled a test drive four days in advance. When I arrived the seller stated that they had sold one of the vehicles. I was annoyed at this because they didn’t even give me a call or text to let me kno arrived the seller stated that they had sold one of the vehicles. I was annoyed at this because they didn’t even give me a call or text to let me know, despite knowing that I lived an hour and a half away. I tried to make the most of my visit and test drive another vehicle. This ended very quickly because the car wouldn’t even start… I quickly left this sad excuse for a dealership and have been receiving calls and emails from their sales team about how much they enjoyed working with me. I’m not sure what Amy Sabers did to become the sales manager, but she is doing a pitiful job. She should be let go before she runs this dealership into the ground. More

Report | Print

All about the Benjamin's at this dealership. Bring the Vaseline! They could care less about you or your family. I am still in shock about how bad I was treated. Vaseline! They could care less about you or your family. I am still in shock about how bad I was treated. More

Report | Print

New Lease Thank you Tony and the entire Team at Joe Cecconis! I love my new Jeep! You were all so amazing and helpful through the whole process! 💕 Jill Thank you Tony and the entire Team at Joe Cecconis! I love my new Jeep! You were all so amazing and helpful through the whole process! 💕 Jill More

Report | Print

Great car buying experience Leased my second vehicle from cecconis this weekend. All the staff is friendly, helpful and knowledgable. I will be a cecconis customer for life. Than Leased my second vehicle from cecconis this weekend. All the staff is friendly, helpful and knowledgable. I will be a cecconis customer for life. Thank you Jullian and Paul!! More

Report | Print

Another great experience Just purchased my 2nd jeep from this dealer. All of my needs were met. The process was made very easy. Khalil was awesome!!! Very happy with my purch Just purchased my 2nd jeep from this dealer. All of my needs were met. The process was made very easy. Khalil was awesome!!! Very happy with my purchase More

Report | Print

Leasing a car from Cecconi The sales consultant Amy Sabers was excellent conducting s smooth and straightforward transaction. She bested the offers of several other dealerships The sales consultant Amy Sabers was excellent conducting s smooth and straightforward transaction. She bested the offers of several other dealerships without any haggling on my part. She was very professional. More

Report | Print

Mike wolfen is a xxxxxxx manager who lies about contract deals just to make a sale. Nvr again!!! My payments are higher then what was agreed upon. The sales people here are d manager who lies about contract deals just to make a sale. Nvr again!!! My payments are higher then what was agreed upon. The sales people here are deceitful especially mike wolfen More

Report | Print

Love this dealership and especially my sales rep! Approximately 2 Year’s ago I came in to Joe Cecconi’s looking to trade in my car on something newer. I was 49 years old, bought my first car when I w Approximately 2 Year’s ago I came in to Joe Cecconi’s looking to trade in my car on something newer. I was 49 years old, bought my first car when I was 21, but this was the first car buying experience where I felt the sales person actually listened to me and what I wanted. Her name is Amy Sabers. I loved the whole experience primarily because of her excellent service and attention to detail. On January 1st of this year my son totaled his car. He’s a college student who lives and works off campus and needs a car. Amy was the first person I thought of. I made an appointment with her, went in, she and Courtney got us all set up, again Amy listened to what I needed, and within hours we were signing papers with Mike, also awesome, and driving away in a new-to-us car. A very stressful experience with the accident became a fun and exciting new step and I will continue to refer Amy & Joe Cecconi’s to anyone I know that is looking for a vehicle change. More

Report | Print

Poor Service What a Joke, Not one person in this entire dealership knows what anyone is doing. They could care less about the customer as long as they sell a vehic What a Joke, Not one person in this entire dealership knows what anyone is doing. They could care less about the customer as long as they sell a vehicle. 1st I go looking for a van for work. I knew what I could afford and after looking at the ProMasters. They sign me up for business link which is nice as I do not have wait for service I work 12 to 14 hour days. This was a turn on for me. After taking one for a test drive we come to an agreement on a price. My wife then says she thinks she would liker a newer car. Her and I told the salesman that we need 4 wheel drive or we would not be able to get to our cabin. Salesman says that is not a problem. My wife wanted a Jeep so he shows us a Patriot. Salesman says that will be perfect to get you to the cabin. Wife takes if for a test ride and tell the salesman she will let him know in the morning. I was told to come back 1st thing in the morning and my Van would be ready for me. My wife and I were there at 9am, by 3:00pm I still have not seen the finance department yet. They kept telling my that they were waiting for paperwork. Finally go in at 4:30pm and this clown gives me a price way higher than we agreed upon. So I tell him that is not going to happen. I got up and walked out. The salesman comes chasing me down. Now mind you I have wasted 2 full days and still no van. The GM comes out I forget his name. Asked if he will give me a few minutes to see what he can do. By now it is 6pm comes out and gives me the same price as we agreed upon. Just before he came back my phone blows up about someone checking my credit score. I quick looked into my credit score was 780 when this joker was done it was 510. I told him about it. The then told me after the first 2 payment it will be back were it was. Nope 4 months latter it is still in the 500’s. So almost 8pm and I get my van. Then my wife says I will see you tomorrow to pick up the Jeep. Had the Jeep a few days and I hear a noise from the rear. I know for a fact being in the automotive field for 20+ years that it was a wheel bearing. We take it back to the dealership and they said that there was nothing wrong with the Jeep and they all sound like that. Oil change light comes on after only putting a 1000 miles on it. Take it back and they tell me that the oil was changed and that the tech didn’t reset it. I told them also to check the noise coming from the back. A few hours latter my wife gets a call saying the left rear wheel bearing is bad and that is was going to cost over $400. That was not going to happen and did you change the oil. They said no it didn’t need it. I asked for service records on when the last oil change was and they could not produce them for me. So I told them to change the oil. This issue should have been fixed from first time we took it in a days after we bought it. So my wife talks with another manager Mike. He said that he will talk to the service director Shawn and that they would figure something out and for her to call in the morning. Wife calls and had to leave a message. When Shawn finally calls back he said that the sales department would pick up part of the bill at that it would only cost $248 and that he would apply that fee to an extended warranty. So she goes for it. Now they want to charge us $2000 for an extended warranty from Chrysler that after looking into Chrysler will not honor because the vehicle has 72,xxx miles on it. Now I find out that the Patriot is not 4 wheel drive. I thought all Jeeps were and the salesman even told us that it was 4 wheel drive. We dealt with Garry and Alex in service and when we came in to pick up the Jeep not one person new anything about the warranty. As for my ProMaster with Business Link drive up service next lift priority I go in for my first oil change and they asked if I had an appoint. I said no that I am a Business Link customer and I do not need an appointment. That was at 8:30am I figured I would get it done before work. The guy tells it won’t be done until after 5pm. I ask to speak with the GM and Mike comes out and says that I need an appointment. I set the appointment up for the following week. I tell the service guy that I was a Business Link customer and why I had to make an appointment. He told that I didn’t. So again not to happy. You all at Joe Cecconi’s need to get on the same page. Not a very happy customer More

Report | Print