Mike James

We had a great experience buying our vehicle at Beau Townsend! We knew which car we wanted and were able to set everything up over the phone so that we didn’t have to spend as much time onsite once we a Townsend! We knew which car we wanted and were able to set everything up over the phone so that we didn’t have to spend as much time onsite once we arrived. They were incredibly friendly and patient with us and never pressured us. We were on a timetable and they even offered to have us come back and walk through the features another time. Very friendly, painless car buying experience. More

by Mmiller Verified Customer Verified Customer

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Pleasant experience. Everything explained as we went, everyone involved was friendly and helpful. Mike James was one of the best vehicle sales reps I've dealt with. Everything explained as we went, everyone involved was friendly and helpful. Mike James was one of the best vehicle sales reps I've dealt with. More

by Cfarm Verified Customer Verified Customer

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Overall amazing service! I highly recommend working with Mike! Very professional throughout the entire process and truly seems to care about the customer experience. I highly recommend working with Mike! Very professional throughout the entire process and truly seems to care about the customer experience. More

by mcquatert22 Verified Customer Verified Customer

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Mike(salesman) & the loan officer were absolutely AMAZING! They truly fought hard to get me the car that I wanted and in the price range that Worked best for my budget. They went above and beyond and AMAZING! They truly fought hard to get me the car that I wanted and in the price range that Worked best for my budget. They went above and beyond and made me feel like they truly cared. They were very thorough and explained all of the loan details and also features on the car. The follow up call was an added bonus! Care like this makes me want to consider and recommend beau Townsend Ford in the future. More

by mcquatert22 Verified Customer Verified Customer

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Had a great experiance. Justin worked hard to put me in a deal that I could afford. Thank , Steve Kirk Justin worked hard to put me in a deal that I could afford. Thank , Steve Kirk More

by KIRKLEE54 Verified Customer Verified Customer

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Was very impressed with our experience in buying a new car. We traveled from Greenfield, Indiana for this deal and happy we did. car. We traveled from Greenfield, Indiana for this deal and happy we did. More

by PATROSS1974 Verified Customer Verified Customer

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Best car buying experience I have ever had. Thanks to the Sales Team at Beau Townsend Ford. Thanks to the Sales Team at Beau Townsend Ford. More

by tlangenkamp Verified Customer Verified Customer

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Mike James was a pleasure to work with. I have bought many vehicles there and will be back I have bought many vehicles there and will be back More

by natevanzant Verified Customer Verified Customer

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Buyer Beware! This dealership is just like any other dealership out there that will tell you what they think you want to hear, then either not follow up, just make This dealership is just like any other dealership out there that will tell you what they think you want to hear, then either not follow up, just make excuses, or flat out lie. And since I live over an hour away, it's not exactly convenient to just "stop in" if I have a question or issue. They lied about the TMPS being replaced and recalibrated on the car. Mike the sales person said "well maybe the guys in the shop were having a bad day". Really Mike! I had to go to a professional shop to have fixed and recalibrated at my own cost. They lied about calling me to come pick up the Title (since I paid cash) and apparently, they don't have the knowledge to flip the title or "technology" to submit to the BMV E-Title system. First Conner in finance stated it would take them about 30-45 days to turn the title. Then I discovered that it was processed on July 3rd, only 9 days after purchase and I even called on July 5th and I guess only one person knows how to find a Title in this dealership because I was told that Conner had no record of if the Title was completed he would have to call me back on Monday. Then I get a call from Conner yesterday the 8th (only after I initiated a call on July 5th) that oops, He stated I guess the Title got sent Fed Ex to me and would be arriving yesterday. Thankfully, I did receive the Title. But... I deliberately requested from Conner (and he agreed) to call me when it was done so I could come and pick it up because I didn't want a Clear Original Title sent in US mail which is what Conner suggested they would do sometime in the next random 30-45 days. Holy Crap! Are you serious. I wonder if Conner or Mike would want their original title to their car sent in mail at random? Free Advice: If you are going to buy ANYTHING from this dealer you may want to take your attorney to keep them honest. What a terrible experience, I guess if you have the means to pay cash for a car, don’t take their high financing, and decline their overpriced “warranty” then you may want to shop at a dealer in a larger city that behaves more professionally. More

by szymczakdb Verified Customer Verified Customer

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We had some challenges, but Mike made everything right. This group took care of us before, during, and after. This group took care of us before, during, and after. More

by iser228 Verified Customer Verified Customer

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