Mike Jaloudi | Page 2

Awesome experience beginning to end. They won’t disappoint you. We look forward to having our service completed there as well. They won’t disappoint you. We look forward to having our service completed there as well. More

by HAPPYSUBIEOWNER Verified Customer Verified Customer

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They lied to me about the price of the car and charged me an extra $599.00 for something bogus. an extra $599.00 for something bogus. More

by anniedilullo Verified Customer Verified Customer

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This is my 2nd vehicle purchase from this dealership. We did not want to go anywhere else. They make your purchase very easy and no pressure. They are willing to work with you. Will Cruz was our product We did not want to go anywhere else. They make your purchase very easy and no pressure. They are willing to work with you. Will Cruz was our product specialist and we had a great experience with him. He was very knowledgeable and friendly and not pushy. Worked with us. We also dealt with Mike Jaloudi the sales manager who was also a pleasure to work with and just wanted to make us happy with our new vehicle purchase. They both went above and beyond. Would highly recommend this dealership. More

by Curlyque Verified Customer Verified Customer

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Everyone there was sweet and gave great service Wil was my Rep who was very nice and helpful but over all I like the whole office everyone served you with patients and respect my Rep who was very nice and helpful but over all I like the whole office everyone served you with patients and respect More

by lauvoncollins Verified Customer Verified Customer

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Great buying experience with Mike from the management team. made the process simple and quick. Very happy with my car. team. made the process simple and quick. Very happy with my car. More

by ALI J Verified Customer Verified Customer

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Great service excellent company I would definitely visit again and tell everyone to check then out I felt very comfortable everything was explained with great understanding again and tell everyone to check then out I felt very comfortable everything was explained with great understanding More

by Joanne Reid Verified Customer Verified Customer

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I reached out to Lexus of Orange County on Tuesday April 12th, looking to get information on the Lexus RX 350h SUV, which there was no available inventory for at my local Lexus Dealer. Within a short time I 12th, looking to get information on the Lexus RX 350h SUV, which there was no available inventory for at my local Lexus Dealer. Within a short time I received an immediate response from Lexus of Orange County. I then began an inquiry over the email with my sales representative, Marc Mendoza. Marc and his team at Lexus of Orange County were outstanding and demonstrated a very high level of customer service, as well as promptly addressing all of my questions and concerns. I was able to negotiate with them in a professional manner and within 24 hours, I was on my way to Middletown, NY, a 2 hour drive, to pick up my new vehicle. I have to say that when I arrived at the Dealer, they knew I was going to be late, but their team stayed late to complete the transaction. They did not make me feel rushed and all employees were outstanding. The kicker was when I went to see my new vehicle and there was a great big bow on the roof!. To me, that was an amazing touch. Marc helped educate me on the new electronics in the vehicle, so that I felt comfortable before I departed for home. I do not think I have ever written up a recommendation for a car dealer, but this time I wanted to ensure that I highly recommended Lexus of Orange County. I will be sure to tell all of my family, friends and co-workers that this was a great experience and well worth the 2 hour drive. More

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I had a problem but the the really stepped up they really did the right thing so happy with them did the right thing so happy with them More

by gonzalezeagle1 Verified Customer Verified Customer

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I had to chase her answers every step of the way to find out what was happening with my car. I would not get calls back and was left in the dark often out what was happening with my car. I would not get calls back and was left in the dark often More

by Charleschstr Verified Customer Verified Customer

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Very clean and quiet office. Service was exceptional and staff were welcoming, friendly and respectful. Service was exceptional and staff were welcoming, friendly and respectful. More

by Jacquelinem.dippe Verified Customer Verified Customer

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