Great communication and wonderful service in my
experience. I am very satisfied. Amy does amazing
experience. I am very satisfied. Amy does amazing
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by RANDOMDH
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2024 -
Shottenkirk Toyota responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!
Handled things very well .
No waiting. Got right in as scheduled Answered my questions good experience
No waiting. Got right in as scheduled Answered my questions good experience
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by JSNR4
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2023 -
Shottenkirk Toyota responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Used cars are hard to find especially in a big city such
as STL. Very quick & easy!! Car is beautiful & good condition for the price. Would definitely recommend Shottenkirk!!
as STL. Very quick & easy!! Car is beautiful & good condition for the price. Would definitely recommend Shottenkirk!!
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by KENDRABR24
Verified Customer
Verified Customer
Sep 06, 2023 -
Shottenkirk Toyota responded
KENDRABR24, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!
Friendly & professional.
Got my truck back looking as clean as it was. They were quick
Got my truck back looking as clean as it was. They were quick
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by BRADBLUES62301
Verified Customer
Verified Customer
Service Price Transparency
I left my vehicle for an oil change and tire rotation,
leaving my phone number of course, and stating I would pick it up in about 2 hours. I received a call saying it was finished and ready, with no ment
leaving my phone number of course, and stating I would pick it up in about 2 hours. I received a call saying it was finished and ready, with no mention of recommended additional service. When I picked up the car, there was still no mention of additional service. I paid the amount I was told, then looked over the paperwork when I got home. There was a miscellaneous charge with no explanation, which should not happen. Then there was a page saying my battery was corroded and needed immediate replacement! This was never mentioned to me over the phone or while I was there. Then I checked the battery myself and it showed full charge and no sign of corrosion. Not sure I will continue to bring my vehicle there for service.
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by NANCYDOLAN56
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tracy Job
, Did not work with sales or management now as this was a service appt.