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Mike Guardado
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Mike Guardado
F&I Manager
Heritage Toyota Catonsville
6324 Baltimore National Pike
Baltimore, MD 21228
9 Reviews
9 Reviews
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9 Reviews of Mike Guardado
October 07, 2024
When I needed help they all disappeared because nobody wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full pric wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full price of things before I brought them. Overall performance was terrible. More
by Derek
Other Employees Tagged: Sebastian Mena, Sam Okoh
September 27, 2024
Mohame Aweis manager and Calvin Parnell are wonderful people and very knowledgeable about what they are doing. Go above and beyond to accommodate their customers. people and very knowledgeable about what they are doing. Go above and beyond to accommodate their customers. More
by Sharaoofkhan
Other Employees Tagged: Calvin Parnell, Sr, Aweis Mohamed, Sylla Mbodj
September 18, 2024
Alexa was incredible to work with! I've been saving for a new vehicle and slowly car shopping in the meantime, so I've experienced a lot of bad dealerships and sales people. From the m I've been saving for a new vehicle and slowly car shopping in the meantime, so I've experienced a lot of bad dealerships and sales people. From the moment Alexa picked up the phone, to the end of the sale, she was polite, helpful, and not pushy at all. I leased from out of state and had the car shipped, so my process was complicated to say the least, but she handled it all like a champ and took care of me every step of the way. I'm so grateful I got to work with her to get this car! More
by luckyduck
Other Employees Tagged: Alexa Talavera
September 06, 2024
Heritage Toyota staff at Catonsville are awesome. No pressure buying a car and all employees are friendly and helpful. I got the car I wanted! No pressure buying a car and all employees are friendly and helpful. I got the car I wanted! More
by Merlyn
Other Employees Tagged: Aweis Mohamed, Sebastian Mena
September 05, 2024
Great service. Efficient and quick processing of paperwork. They took care of all my needs. Efficient and quick processing of paperwork. They took care of all my needs. More
by dapo
Other Employees Tagged: Aweis Mohamed , Robert Regino
August 22, 2024
The dealership was good not once but it was good twice i was happy with both sales so I have only good things to say about Heritage Toyota Catonsville. was happy with both sales so I have only good things to say about Heritage Toyota Catonsville. More
by Rob
Other Employees Tagged: Wendy Smith
June 25, 2024
Mike did not respond to my 4 emails and 3 voicemails. still no return call after speaking with his colleagues twice said they would give him the message. Needs to learn communications. After 4 weeks of still no return call after speaking with his colleagues twice said they would give him the message. Needs to learn communications. After 4 weeks of attempting to reach him still nothing. More
by ToyCam21
March 13, 2024
Everyone was focused on customer concerns and worked diligently to achieve that goal successfully. Especially Adrennia my sales representative. She was very courteous and focused on customer satisfactio diligently to achieve that goal successfully. Especially Adrennia my sales representative. She was very courteous and focused on customer satisfaction in every way. Thank you Adrennia More
by Srsndguru
Other Employees Tagged: Adrianna Hinkley
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