Mike Green

Gary Lamb and Ryan Rege are the best people I've ever worked with!! They helped me get a car I truly LOVE and helped me understand the financial decisions I was making. I'm glad I'm now empowered to make worked with!! They helped me get a car I truly LOVE and helped me understand the financial decisions I was making. I'm glad I'm now empowered to make better choices, and can ride around in STYLE More

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Gary Lamb and Ryan Rege are the BEST salespeople I’ve dealt with. I’m blown away by their level of compassion, patience, and enthusiasm while helping me find the right car for me. I barely had to use my dealt with. I’m blown away by their level of compassion, patience, and enthusiasm while helping me find the right car for me. I barely had to use my cane because they drove me all over the huge property, then brought my selections right to me. They even placed multiple vehicles side by side so I could compare them all without having to move much. I finally chose a new green color which I LOVE!! They even brought Andrew a tech specialist to help me learn all the new controls who spent an hour teaching me everything. I never felt like it was a hassle for them to teach this lady new tricks, and they even are bringing my new car to my house personally so I can take my time to gather all my things before I give them my old one. I have never had an experience like this before and would recommend anyone reading this to ask for Gary and Ryan! Everyone involved was amazing! More

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Gary Lamb and the underwriting were great at what they did and even lowered my APR by 4! did and even lowered my APR by 4! More

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Ryan Rege and Gary Lamb were attentive, understanding, and incredibly informative. After spending just a short time with them, I couldn’t believe how easy it was to make the right decision for myself and and incredibly informative. After spending just a short time with them, I couldn’t believe how easy it was to make the right decision for myself and my son. I would never wish the stereotypical car shopping experience on anyone….this was NOT that. They really care about everyone they help AND everyone they work with. I’ve never felt like this…this is a dealership that works like a family, and I felt so welcomed becoming a part of it by them and all of their coworkers. This place is first class and I’ll be recommending everyone there, especially to see these two guys!!! More

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Gary Lamb and Ryan Rege are two extremely professional and caring individuals. They always put their customer's time and experience FIRST. This is why I chose to purchase my Corvette from them, and I will and caring individuals. They always put their customer's time and experience FIRST. This is why I chose to purchase my Corvette from them, and I will be back!! More

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Gary and Ryan went above and beyond to help me when I needed them the most! I can’t thank them enough for their exceptional business! needed them the most! I can’t thank them enough for their exceptional business! More

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I wasn’t impressed with the service department The car wasn’t cleaned before I purchased the vehicle There was broken glass under the seat I asked for the oil to be changed and it wasn’t I checked wh wasn’t cleaned before I purchased the vehicle There was broken glass under the seat I asked for the oil to be changed and it wasn’t I checked when I left the dealership and the oil life was at 58 percent The car needed gas before I drove home which was 1 hour and 10 minutes away I showed up at the dealership at 4:15P and left at 6;15 Waiting on finance was extremely slow Staff wasn’t friendly and no sense of urgency to move the process or make things right Salesman never came over and checked on us while waiting on finance until I went to find him and see what the hold up was Salesman didn’t offer to set up Onstar ,XM or just the specifics of the car More

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If you're going here, ask for Gary Lamb and Ryan Rege. They are top notch and it's clear why everyone loves to do business with them time and time again They are top notch and it's clear why everyone loves to do business with them time and time again More

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Everything was just great. Friendly and informative. Gary Lamb and Ryan Rege made this experience amazing. I’ll definitely come back and send everybody I know to them Friendly and informative. Gary Lamb and Ryan Rege made this experience amazing. I’ll definitely come back and send everybody I know to them More

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My family and I have been buying cars here for over 20 years. But NEVER again. I brought my 2013 Chevy Cruze in for some mechanical work at the Castrucci service dept. While I was waiting for my repair years. But NEVER again. I brought my 2013 Chevy Cruze in for some mechanical work at the Castrucci service dept. While I was waiting for my repairs estimate, I got a text from their used vehicle dept asking me if I would be interested in selling the car instead of having it repaired. I replied that I was interested, and that I would come in to speak about an offer. When I arrived at the dealership I spoke with a salesman named Louis Buehner. He asked me a few questions about the vehicle and I told him that it obviously needs work, but that I would be interested in selling it in lieu of repairing it if they wanted to make me a fair offer. Louis made a few calls and told me that he could offer me $3000 to buy the car, possibly more in trade if I was interested in buying a car. I told him that I was interested in a hybrid, and looked at one they had on the lot. But I informed him that I wanted a plug-in hybrid, which they did not have any of. I told him that I was looking at a volt at another dealership, but that I would be willing to sell my Cruz to them for $3000 regardless. He told me that I would need to go home to get the title, and I asked him if it would be okay for me to return tomorrow or the next day if I was unable to do so tonight. He said that would not be a problem, and I confirmed the same with the service department. I came back with the title days later to complete the sale. When I arrived Louis was not available, so I was asked to speak with Mike Green, a supervisor in the used car dept. He asked which vehicle I was here about and I told him the 2013 Cruze in his service dept. He asked if I had bought a new car yet and I told him that I had, I bought a 2019 Volt from someone else because Castrucci didn’t have any plug in hybrids. After rifling through some papers and a call to his service department, Mr Green informed me that they couldn’t possibly give me $3000 for my car as they originally quoted me. He said that it needed too much work and had not been properly inspected by him before Louis made an offer to me. I replied that I was sorry to hear that there was a communication issue between him and his employee, but fundamentally that is their problem, not mine. I reiterated: an offer of $3000 was made for my vehicle, knowing that it needed repair work and that I was selling it in lieu of having the repairs done. I accepted that offer in good faith, and am now here to complete that transaction. He told me that simply would not be possible, and that he would have to “call around” to see what he could sell the vehicle for as salvage before he could make me an offer. He informed me he would call me back the next day. After not hearing from him, and not having my calls returned for several days, I made an appointment to see Sean Stevenson, the General Sales Manager at Castrucci. I explained to him what happened, and told him that I expected them to follow through on their offer. He said had had no intent of doing so, and that the most he could give me would be $500. I told him that I wouldn’t accept anything less than the original offer made to me. His initial offer of $500 eventually rose as high as $1500, but I told him that this was a matter of honesty in business. If his employees didn’t properly follow protocol when making the offer, then that is unfortunate. But the offer was made and accepted. He did not deny those facts. What he did explicitly say though, is that they wanted me to buy a car from them, and if I had done that, maybe they could have worked with me. I replied that it was outrageous that we was willing to admit out loud that the offer was never genuine in the first place, something he did not seem bothered by. I once again reiterated that an offer was made, and I would not accept anything less. He replied that that wasn’t going to happen, and I left. My warning to you is this: GET IT IN WRITING. I should have known better. More

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