Mike Gonzales

The waiting room was clean and I was offered amenities, before I visited the waiting room everything was explained to me. before I visited the waiting room everything was explained to me. More

by THERESAMORRIS3150 Verified Customer Verified Customer

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Good work. Once work approved by my Insurance, they worked to get me back on the road. I will be back for any follow-up. Once work approved by my Insurance, they worked to get me back on the road. I will be back for any follow-up. More

by PAT10578 Verified Customer Verified Customer

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I was heading to 159th but I called for information and talked to John. After our talk I headed to oaklawnand purchased a new car. talked to John. After our talk I headed to oaklawnand purchased a new car. More

by VICTOR63.G63 Verified Customer Verified Customer

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I had an excellent experience working with Jerry over at Volkswagen of Oak Lawn. He was professional, patient, and never pushy throughout the entire process. Jerry truly listened to what I needed, took the Volkswagen of Oak Lawn. He was professional, patient, and never pushy throughout the entire process. Jerry truly listened to what I needed, took the time to answer all my questions, and went above and beyond to make sure I was comfortable with every step. His understanding and effort to get me the best option stood out. I also want to highlight Mike G—he was wonderful. They picked a great manager to assist Jerry, and together they made the whole process smooth and stress-free. If you’re looking for someone who is genuine, respectful, and willing to do everything possible to help, I highly recommend asking for Jerry (and Mike G too!). More

by CHINARORIE Verified Customer Verified Customer

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Fantastic service at Volkswagen of Oak Lawn, friendly staff, smooth process, and a truly stress free car buying experience. staff, smooth process, and a truly stress free car buying experience. More

by BFSTARZ.HOPE Verified Customer Verified Customer

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I conducted my transaction primarily through texts. After agreeing to terms, I filled out a credit agreement from my phone and the next morning I appeared in the dealership. The car was waiting for me. After agreeing to terms, I filled out a credit agreement from my phone and the next morning I appeared in the dealership. The car was waiting for me. I signed all the documentation according to the terms, we had agreed upon via text. I appreciated their honesty and efficiency. More

by WALTER MATTHEW. ROGERS Verified Customer Verified Customer

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Everyone was friendly and professional and to the point. No crap at all. It was a wonderful experience. No crap at all. It was a wonderful experience. More

by RONZELLEW Verified Customer Verified Customer

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Josh and his team were very easy to work with could not say anything better about them! say anything better about them! More

by Andrea B Verified Customer Verified Customer

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I know Volkswagen my daughter passed away four years ago and her first truck came from Volkswagen and I was very very sad when I gave it up, but the good thing about it is I paid it off and I know she woul and her first truck came from Volkswagen and I was very very sad when I gave it up, but the good thing about it is I paid it off and I know she would be very very happy so with that being said, I love the way they they treat people El DoradoI want to thank you for everything that you did for me. I love Volkswagen. I will prefer Volkswagen to my entire family. Thank you More

by SISTER.JEN54 Verified Customer Verified Customer

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Leaving my car was not helpful and is the 2nd time where it’s been left with them and “nothing” was wrong wit my car and I leave and it’s doing the “nothing “ I took it to the shop for. it’s been left with them and “nothing” was wrong wit my car and I leave and it’s doing the “nothing “ I took it to the shop for. More

by MAYBELLM3 Verified Customer Verified Customer

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