Mike Gero

Great dealership with friendly staff. Dalton helped get me into my dream car. Very knowledgeable and great customer service. Dalton helped get me into my dream car. Very knowledgeable and great customer service. More

by jhitch0824 Verified Customer Verified Customer

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Deceptive pricing. Aggressive, rude and condescending sales manager. Extremely inflated doc and filing fees applied. Aggressive, rude and condescending sales manager. Extremely inflated doc and filing fees applied. More

by Zman Verified Customer Verified Customer

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Great people to do business with . .salesman Nate was awesome. This was my second vehicle purchased there .salesman Nate was awesome. This was my second vehicle purchased there More

by jim3327 Verified Customer Verified Customer

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I had a very unfortunate and unpleasant experience with my overall deals at Jerry Elm Dodge. There was lies told, agreements, which representative of Jerry Ulm abandoned. There was a particular unpleasant my overall deals at Jerry Elm Dodge. There was lies told, agreements, which representative of Jerry Ulm abandoned. There was a particular unpleasant experience with the one of the financial managers by the name Derrick who took advantage of my fiancé’s language barrier and manipulated her into signing a document which she didn’t understand. On the Mother’s Day weekend, me and my fiancé purchased over $100,000 in vehicle vehicles and we had secured agreements with the personnel working. The financial manager, Derrick stated our contracts or financial agreements have been approved by the bank so we took the two vehicles and we were satisfied with the deals. Today, May 16, my fiancé went back to the dealership to purchase gap insurance on the vehicle we purchased for her. Derrick tricked her into signing a new contract where the interest rate had gone up 3% and the financial terms were stretched out for an additional year from what we have previously agreed upon. My fiancé is primary language in Spanish and she doesn’t understand a lot of the wording in sales contracts so it was important that I be present during any contract negotiations as I was on Mother’s Day weekend. Derrick saw that she had entered the dealership without me and tricked her into signing a new contract. For these reasons, I would give Jerry Ulm Dodge lowest rating possible in customer satisfaction and I would never recommend anyone. I know to purchase a vehicle from your dealership. Thank you. More

by Michael Beal Verified Customer Verified Customer

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Kobe was great. He was super knowledgeable about the Ram 1500 truck. He had a great attitude and you could tell him loved what he was doing. He was super knowledgeable about the Ram 1500 truck. He had a great attitude and you could tell him loved what he was doing. More

by PATPELLIZZE Verified Customer Verified Customer

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Trying to buy a car for my daughter in Orlando and from other Central Florida dealers just got too hard to do when attempting to strike an optimized balance between price, vehicle age/condition, and featur other Central Florida dealers just got too hard to do when attempting to strike an optimized balance between price, vehicle age/condition, and features. The search landed me with Jerry Ulm CDJR in Tampa where I found a dealership that would do whatever it takes to get to a mutually satisfactory deal for a really nice vehicle, sight unseen, totally on-line, email, text and telecon! Great work by Ricky Melendez in advocating for the customer (me) and many thanks to Mike "Big Mike" Gero in offering an aggressive, "out the door", final price! Ricky went the extra mile and personally delivered the vehicle to my daughter here in Orlando on a Saturday! I hope to have an opportunity in the near future to work with the Jerry Ulm team again! More

by jfreeman24 Verified Customer Verified Customer

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Multiple vehicles to choose from, sales associate quickly located a vehicle that met my needs and budget. Professional and efficient staff both sales and finance. located a vehicle that met my needs and budget. Professional and efficient staff both sales and finance. More

by denisd Verified Customer Verified Customer

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The whole team was great from Malik to the finance team. All were top notch. All were top notch. More

by DENNISKUHNS50 Verified Customer Verified Customer

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Great customer service from James, Mike and Steve. Very personable and kept checking on us during the process. Very personable and kept checking on us during the process. More

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Alex Greer made our car-buying experience amazing (that’s definitely not been the case in my previous car-buying experiences)! He made us feel comfortable, was very patient and attentive, and sent us home w definitely not been the case in my previous car-buying experiences)! He made us feel comfortable, was very patient and attentive, and sent us home with my dream car. He was very intentional with my family, even helping to keep our son happy and comfortable. 10/10 recommend! I will definitely be sending any friends and family in need of an upgrade to Alex. More

by Nicole Holmes Verified Customer Verified Customer

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