Mike Flood Jr

Mike Lancia is the best! With this being my first HUGE purchase I was a little nervous BUT Mike Lancia, Mike Flood jr and Joe Pezza made the process so easy! Lancia was very With this being my first HUGE purchase I was a little nervous BUT Mike Lancia, Mike Flood jr and Joe Pezza made the process so easy! Lancia was very helpful, friendly, very informative and also has a great personality/sense of humor. They took the time to explain the entire process and understood what I was look for. Mike Lancia took the time to go over the ENTIRE vehicle with me. I am very pleased with Flood Ford and it's staff! HIGHLY RECOMMEND! More

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The made purchasing with a trade-in easy and pleasant, without the pressure sales approach. They were fair (in a good way.) Joe Bessette was a pleasure to deal with, as were the other members of the team. without the pressure sales approach. They were fair (in a good way.) Joe Bessette was a pleasure to deal with, as were the other members of the team. More

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Tyler's pleasant , informative, knowledgeable . My experience was successful. Glad he went to bat for me!highly recommend Tyler , mgr Paulette and Flood Ford Team My experience was successful. Glad he went to bat for me!highly recommend Tyler , mgr Paulette and Flood Ford Team More

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The experience from start to finish was painless. Tyler F, from sales to Paulette in the business office were pressure-free and very knowledgeable, understanding the needs and concerns of us as buye Tyler F, from sales to Paulette in the business office were pressure-free and very knowledgeable, understanding the needs and concerns of us as buyers. More

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Tyler was great! Very informed and helpful thruout the whole process of buying a new truck. And didn't put any pressure on me. I appreciate his approach and would h Very informed and helpful thruout the whole process of buying a new truck. And didn't put any pressure on me. I appreciate his approach and would highly recommend him and Flood Ford! More

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The Team at Flood Ford could not have been more helpful. Our salesperson Tyler did a great job and the full Flood team was exceptional to work with. John Zito did a great job helping us through our financin Our salesperson Tyler did a great job and the full Flood team was exceptional to work with. John Zito did a great job helping us through our financing options as well to complete the car buying experience. If you are looking for a new or used Ford, there couldn't be a better car buying experience than the one offered at Flood Ford. More

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Great customer service. I was looking for a particular truck. The only dealership that had one close was Flood Ford...70 miles away from me. I initiated an online contact I was looking for a particular truck. The only dealership that had one close was Flood Ford...70 miles away from me. I initiated an online contact to verify the truck was still in stock. Michelle Fontaine contacted me within minutes and was very helpful in providing very transparent information to give me a warm fuzzy feeling that the truck as indeed there and that I would be treated well if I made the drive to come view. Two days later I made the trip after Michelle hooked me up with Chase Sullivan. Chase was terrific. We hit it off, I got a great deal and the truck I wanted with zero hassle. John Zito was very helpful with completing the transaction. We laughed and yucked it up like we were old friends, which he is now! I have bought a lot of cars and this experience due to the people and the manner in which I was treated made this one of the best. They valued my time, respected me and made the transaction enjoyable. The drive was well worth it. Thank you Michelle, Chase and John. See you soon. More

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This dealership fails to provide service, let alone good service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not broug service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not brought the vehicle the vehicle in to be serviced. This is the second time dealing with this service center, the first time we waited 4 months to get an in stock warranty item repaired. xxxx Poor Management stemming from the top. More

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Joe was extremely helpful and I’ll recommend Joe and Flood to my friends. Joe made the purchase stress free! Flood to my friends. Joe made the purchase stress free! More

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Our salesman, Joe Bessemer, was very accommodating to our desired options/needs regarding the type of vehicle that would be appropriate for us. He took the time to listen and explain and answer our ques our desired options/needs regarding the type of vehicle that would be appropriate for us. He took the time to listen and explain and answer our questions. It was a good car buying experience. More

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