Mike Fazio
Mike Fazio at Bill Kay Nissan
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Mike Fazio

Service Advisor

Bill Kay Nissan

1601 Ogden Ave
Downers Grove, IL 60515

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1 Review of Mike Fazio

January 04, 2025

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I had a terrible experience with this location. They charged me a significant amount of money that was not mentioned or written on the invoice. When I realized it, I called the police, but even the More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 07, 2025

Bill Kay Nissan responded

Thank you for sharing your feedback, and we're genuinely sorry to hear about your experience. We truly strive to provide clear communication and transparent pricing to all our customers. After investigating the situation, it does look like the service department did explain the charges of the work that you agreed to. We do apologize if there was any misunderstanding.

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