Mike DeVries

I bought a certified Volkswagen Atlas for 35,000. It was nothing more than a rubber stamp from Volkswagen. The proof is in the documents that I have that shows they never did service the vehicle when It was nothing more than a rubber stamp from Volkswagen. The proof is in the documents that I have that shows they never did service the vehicle when I took it to my Volkswagen dealership there is over $627 dollars And the brakes were to be replaced as soon as possible. I called back to the dealer. He told me I was lying Pat told me before that I was just lying and none of it’s true. I have the documentation I went to a third repair man for the brakes and they were at 3 mm Not the five that Pat says it left with it was nothing more than lying on top of a lie to take my money I wouldn’t recommend this dealership to anyone. I called headquarters. They called Pat, Pat called me and told me I was just lying as I stated no one should go to this dealer they are getting a rubber stamp from Volkswagen manufacturing when they state that this is a certified preowned. My name is Randy Hanstad and I’ll stand by this because I have documentation. More

by rkhanstad Verified Customer Verified Customer

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I have entered dealerships where I felt like roadkill and they were ALL vultures!!! It is NOT this way at Boucher VW of Franklin. —. I was treated like a “friend “ and made very comfortable (I really apprec they were ALL vultures!!! It is NOT this way at Boucher VW of Franklin. —. I was treated like a “friend “ and made very comfortable (I really appreciate the different beverages and snacks—life’s very busy and provisions help!!! :) More

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Mike the New Car manager made the sale happen. The salesman searched out a car for us, and was successful BUT at the time of signing the final process was not quite what we agreed to- (the salespe The salesman searched out a car for us, and was successful BUT at the time of signing the final process was not quite what we agreed to- (the salesperson needs to tweak his listening skills)-we almost walked out- but we ended up splitting the difference and proceeded with the purchase. Still trying to figure out a number of the features. Pretty confusing choices. Again sales person not as helpful as I would like with those details either. More

by PJASTROCH Verified Customer Verified Customer

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Excellent service from start to finish. Easy negotiations, easy finance department , easy transaction overall. Can definitely say this was probably the least complicated or frustrating tran Easy negotiations, easy finance department , easy transaction overall. Can definitely say this was probably the least complicated or frustrating transaction I've ever had in purchasing a car. Brayden was very knowledgeable about the Volkswagen product overall specifically the Arteon. He has a great passion for Volkswagens and that makes a big difference. Mike helped make the negotiations painless and was very up front and honest with me about pricing etc. It was a a great experience from start to finish. I'll be bringing my wife in soon to purchase an Atlas! I'd 100% recommend this dealership to anyone interested in Volkswagen products. More

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Great place to buy a car, amazing service and super fair trade in value! Fast and easy experience as well! I don't know why anyone would go anywhere else! Troy Fredrick is outstanding and thoughtful and kin trade in value! Fast and easy experience as well! I don't know why anyone would go anywhere else! Troy Fredrick is outstanding and thoughtful and kind and generous in every way. More

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We love this dealership. Everyone is great! We have been going here over ten years. Everyone is great! We have been going here over ten years. More

by MSCLARE7 Verified Customer Verified Customer

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