Mike DeLisi
Mike DeLisi at Ken Ganley Kia Alliance

Mike DeLisi

Service Manager

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.8
6 Reviews

Hi, I’m Mike, Service Manager here with over 35 years in the automotive industry. A lot has changed over the years, but one thing I’ve always believed in is taking great care of people. I focus on honest, dependable service and making sure the job’s done right the first time. I’m proud to lead a team that’s been ranked #1 in service—and we work hard every day to earn that trust. Whether it’s a quick oil change or a major repair, we’re here to keep you safe, confident, and back on the road with a smile.

4.8

6 Reviews

Write a Review

Dealership Experience

1 yr, 3 mos

Industry Experience

29 yrs, 4 mos

6 Reviews of Mike DeLisi

March 22, 2025

Dealership Rating
Employee Rating

A a a a a a a a a a a a a a a a a a More

by Trin.shuman51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Mar 25, 2025

Ken Ganley Kia Alliance responded

Hi, thank you so much for your high rating! We look forward to your next visit! Take care!

January 30, 2025

Dealership Rating
Employee Rating

Truly one of the best places I’ve bought a car. Top notch h service. While sitting waiting for my car service to be finished the young man that sold me the car walked thru. He recognized me immedia More

by stephanie_lohr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Feb 03, 2025

Ken Ganley Kia Alliance responded

Hey Stephanie! So happy to hear you had a great experience with us in service and sales! We strive to be here for our customers and make sure they are taken care of! Hope you love your new car! "We wanna see ya in a Ken Ganley Kia!!" Come see us again! Take care!

January 13, 2025

Dealership Rating
Employee Rating

The work performed was fine, except for the tire rotation performed. The actual rotation was okay, but my tire pressure was never checked and adjusted. I daily check my tire pressure. All four tires needed a More

by rabbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

Jan 16, 2025

Ken Ganley Kia Alliance responded

Good morning! Thank you for the 5 star review, we appreciate it! With the extreme cold temps the pressure can fluctuate a pound here or there. If you have any questions or concerns the service department is here to help, please give them a call! Have a wonderful day!

Jan 16, 2025

rabbi responded

I know temperature affects tire pressure, but you never addressed my concern. My tire pressure was never checked. If it was, the pressures would have been corrected, but they weren’t. So, that leads me to believe, as I stated previously, the tire pressure was never checked and corrected, as it should have been. Or, it was checked, and never corrected. Either way, I put the pressure to the recommended factory settings for front and rear tires being it is winter. If this would have happened in summer, it would have been a pound or two less.

January 05, 2025

Dealership Rating
Employee Rating

Very kind, knowledgeable! Explained everything and helped me get the best deal! Thank you much! More

by Sdesarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

Jan 07, 2025

Ken Ganley Kia Alliance responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

January 04, 2025

Dealership Rating
Employee Rating

I went in for warranty work. The time estimate was perfect. Repairs completed except for one that required a parts order ,but I was made aware of that before they started. They t More

by rickjsimmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

Jan 05, 2025

Ken Ganley Kia Alliance responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2024

Dealership Rating
Employee Rating

Dealer - ship service was about as just near as good a service I ever I had More

by Ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

Dec 16, 2024

Ken Ganley Kia Alliance responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Dealership Inventory (212 Vehicles)

used 2022 Kia Telluride car, priced at $38,720
2022 Kia Telluride
used
Glacial White Pearl exterior
Automatic
All-wheel Drive
new 2025 Kia Sportage car, priced at $31,560
2025 Kia Sportage
new
Jungle Green exterior
Automatic
All-wheel Drive
new 2025 Kia K5 car, priced at $28,420
2025 Kia K5
new
Aurora Black exterior
Automatic
Front-wheel Drive
used 2013 Kia Optima car, priced at $6,988
2013 Kia Optima
used
Satin Metal Metallic exterior
Automatic
Front-wheel Drive
used 2020 Kia Optima car, priced at $12,472
2020 Kia Optima
used
Ebony Black exterior
Automatic
Front-wheel Drive
new 2025 Kia Sorento car, priced at $38,135
2025 Kia Sorento
new
Glacial White Pearl exterior
Automatic
All-wheel Drive