Mike Dachowski

Friendly but also very busy. Had Uber to work while working on car. Didn’t receive call if & when car was ready. After getting ride from co-worker still didn’t know if car was re Had Uber to work while working on car. Didn’t receive call if & when car was ready. After getting ride from co-worker still didn’t know if car was ready. Thank fully was didn’t want to come back again. Was just there week ago waiting 2-hours & didn’t even look at it More

by LITTLEDEBBY81 Verified Customer Verified Customer

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Trey is a great service rep. Always extremely helpful and makes sure you get quality service . Always extremely helpful and makes sure you get quality service . More

by JENMARIE0512 Verified Customer Verified Customer

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Love Wilde Subaru, 100% better than Racine/Kenosha (whatever they are called now) I will return to Wilde Subaru in Waukesha. (whatever they are called now) I will return to Wilde Subaru in Waukesha. More

by Private Verified Customer Verified Customer

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I brought my Subaru Forester 2020 for scheduled service in this dealership service department already twice. My feedback is highly negative. On top of regular service, I asked the service advisor to adjust in this dealership service department already twice. My feedback is highly negative. On top of regular service, I asked the service advisor to adjust tire pressure to 35 psi and include a car wash and a light interior vacuuming that were supposed to be complimentary. Upon delivery the car back, the car wash and vacuuming were not done. Tire pressure was down to 30 psi even though it was indicated 36 psi on the service sheet. I pointed it out to service advisor and the service manager. They agreed to correct the issues and compensated my complaints by filling the full tank of gas. However, I was forced to wait additional 1.5 hours. On my complaint why it all was not done right first time, I received no answer but shrugs both from the service advisor and service manager. I am going to this dealership because I have a service package. When it expires, I will never be going again to this dealership service again. More

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I want to thank Kevin Schmidt the service manager For accommodating me and my concerns and providing me with a time slot for my 2018 Subaru Outback,I believe he went out of his way for a customer, I also accommodating me and my concerns and providing me with a time slot for my 2018 Subaru Outback,I believe he went out of his way for a customer, I also want to thank the service dept for explaining to me the radiator overflow and it’s operation for which I did not understand and addressing my concerns for the heating system within my vehicle, And I am still evaluating the heating system operation in my vehicle due to the warm weather. Thank you kindly, Thomas Arloszynski More

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Best service I have received at any dealership. Dominic is the best service agent I've ever met. They always take care of my car and make me feel comfortable. Yay! Dominic is the best service agent I've ever met. They always take care of my car and make me feel comfortable. Yay! More

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Stu in the Subaru maintenance does a great job taking care of customers and keeping them up to date with their car needs. care of customers and keeping them up to date with their car needs. More

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Sorry it has taken so long to write this but here it is. We are on our third Subaru from Wilde Subaru. The last two were leased with the assistance of Kalie Frick. Kalie was absolutely instrumental in answ We are on our third Subaru from Wilde Subaru. The last two were leased with the assistance of Kalie Frick. Kalie was absolutely instrumental in answering any and all questions during the whole,process. Being a car guy myself , Kalie amazed me at her total knowledge of the vehicle and the lease,process itself. It,was,a,total pleasure working with Kalie and look forward to,seeing her again. By the way the entire team at Wilde has been a great experience including the service department and everyone that we have worked with. Well one more department that was,a,pleasure was,the finance. Dept making signing all those forms kind of,a,fun thing.and explaining each step. More

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Ever part of today's service appt on my Outback is the stuff of customer success! Mike dialed it in at every turn - in and out when I dropped my car off, status messages along the way, notification when stuff of customer success! Mike dialed it in at every turn - in and out when I dropped my car off, status messages along the way, notification when it is done. These should all happen without much fanfare, but all too often it is the simple steps that are missed. And those matter. Mike nailed it all day today - well done and thank you! More

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Got in right the next day for oil change. Service was great, friendly and helpful staff. Adding a confirmation email after we make an appointment would be helpful. Service was great, friendly and helpful staff. Adding a confirmation email after we make an appointment would be helpful. More

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