Mike Cullum

Wanted to buy my new Honda at Serra. There service department does an excellent job. And the sales experience was very efficient. I would recommend to family and friends. There service department does an excellent job. And the sales experience was very efficient. I would recommend to family and friends. More

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I shopped other dealers and I was very pleased by the deal at Serra Honda. deal at Serra Honda. More

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I want to commend Tarell Russell for being courteous, professional, and responsive in providing prompt service for my car maintenance. He has a positive vibe and approach to meeting customer's needs/conc professional, and responsive in providing prompt service for my car maintenance. He has a positive vibe and approach to meeting customer's needs/concerns! Job well done to his technician Cris Rivera! I am so thankful to these two! Keep up the good job Sir! More

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Be very careful purchasing a used car from this place. I have had nothing but issues since I’ve done business with them. I bought my vehicle in 2021 with the best warranty package they offered and have ha I have had nothing but issues since I’ve done business with them. I bought my vehicle in 2021 with the best warranty package they offered and have had to have my truck serviced several times for the same issue that was under warranty that the mechanic claimed to fix. Now I’m finding out my warranty is outta time and they don’t wanna make right what was never corrected. My transmission ended up going out and they replaced it but from that point on they caused my truck to leak oil. My truck was not leaking oil prior to taking it to them and they said they would fix it. They claimed to have fixed it at mile marker 104,xxx but now I’m at 111,xxx and it has the exact same problem. I have all the paperwork in details but seeing as my warranty is outta time Chris the service manager wants to charge me out of pocket for a job that’s already been done by their mechanic that didn’t even last 10k miles and his excuse was the work was done the year prior. More

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Mike is the most accommodating service person I’ve ever dealt with. We were traveling and had problems near Serra Honda and Mike really went way above what he had to do to help us. Thank you so much!!!!!! dealt with. We were traveling and had problems near Serra Honda and Mike really went way above what he had to do to help us. Thank you so much!!!!!! More

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I have always been treated very well at this dealership They all make you feel comfortable and special They all make you feel comfortable and special More

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Everybody at this dealership is very accommodating and easy to work with. We have bought 2 cars here. easy to work with. We have bought 2 cars here. More

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I was extremely satisfied with Serra’s personnel and the services they offered. I would definitely recommend this dealership. services they offered. I would definitely recommend this dealership. More

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Very friendly all work done on time Kent was very helpful and explained all he work done and explained all he work done More

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The Honda is always helpful and courteous. There have been times when my car needed something additional. It's frustrating, yes, but they always present me with options for what is most import There have been times when my car needed something additional. It's frustrating, yes, but they always present me with options for what is most important to address. I appreciate that! I am also aware that they are the messengers, they don't cause the issue. xxxx happens, its not their fault. They tell me about it and if it needs to be addressed at that time or can wait. I like that. Thanks again! More

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