Mike Chiappetta

Mike chiapetta was very rude and mean. I see all the reviews here about him are 1 star and I completely understand why. I see all the reviews here about him are 1 star and I completely understand why. More

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I took my 2021 Toyota Prius to Kenosha Toyota on 8/8/25 to disable the reverse beep. I was told by a customer service rep that his service foreman said the reverse beep could not be disabled in my car. I k to disable the reverse beep. I was told by a customer service rep that his service foreman said the reverse beep could not be disabled in my car. I knew it wasn't true. That day I ordered an OBDII bluetooth adapter for $20, and upon receiving it I disabled the reverse beep myself with an app on my smartphone. It took less than 5 minutes. I find it hard to believe the service foreman didn't know the reverse beep can be disabled. I could have understood if they had said they didn't want to disable it because they think it's a safety feature (I don't), BUT I DO NOT LIKE BEING LIED TO!. I will not be doing business with Kenosha Toyota in future. More

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Sell you extended warranty’s that they won’t honor. Promise free oil changes they won’t give you. And be careful, they will run your credit 4 times with hard inquiries and destroy it. Promise free oil changes they won’t give you. And be careful, they will run your credit 4 times with hard inquiries and destroy it. More

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A correction on my previous post. My asking price for my Toyota trade-in was $25,000. This number is near the high end of the Kelly Blue Book “Excellent” condition valuation. Kenosha My asking price for my Toyota trade-in was $25,000. This number is near the high end of the Kelly Blue Book “Excellent” condition valuation. Kenosha Toyota place the condition of my car in the “Good” condition category. Two steps lower. This lowered what I wanted from $25,000 to what they offered, $21,661. The car had no hood stone chips, no door dents, no seat tears and no door edge chips. No damage whatsoever. All it needed was a car wash and interior vacuuming. With only 16,230 miles on the odometer, it’s practically “show room condition”. I even offered to include an extra set of aluminum wheels with snow tires and a never used spare tire which originally didn’t come with the new car. No interest from Kenosha Toyota. None. I rejected their offer of $21,661. I’ll probably find other dealers who low-ball KBB valuations, but I’ll still have my “Excellent” Toyota, low mileage car that will last a lifetime. More

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