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Mike Cescato
Mike Cescato at INFINITI Of Orland Park
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Mike Cescato

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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5.0
62 Reviews
5.0

62 Reviews

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62 Reviews of Mike Cescato

December 21, 2024

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Had new tires installed last week but caps were missing. Returned to have vale caps installed on my tires. More

by KYW829
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Yes
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December 19, 2024

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Help me with a car problem I couldn’t explain from a freak accident this month More

by CRKING1270
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Yes
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December 19, 2024

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MIKE OF THE SERVICE DEPARTMENT HAS PROVIDED ME WITH THE BEST CUSTOMER SERVICE SINCE I BEGAN HAVING MY VEHICLE SERVICED AT YOUR DEALERSHIP FOR THE PAST 15 YEARS. CHESTER L. KIDD (708) 846-3179 KIDDIMAN More

by KIDDIMANI
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Yes
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December 10, 2024

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The service dept always takes care of their customers and makes sure customer is satisfied More

by SFRANGELLA
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Yes
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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that our service department consistently takes care of you and ensures your satisfaction. We truly appreciate your loyalty and look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park

December 07, 2024

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Great customer service! I also liked the video, provided by the technician, which explained the issues with my vehicle. More

by AMJOINER
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Recommend Dealer
Yes

Other Employees Tagged: Kerrie Garrison, LaToya Tenton

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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're so glad to hear that you had a great experience and found the technician's video helpful in explaining the issues with your vehicle. We strive to make the process as transparent as possible, and we appreciate you sharing your positive experience! Best Wishes, INFINITI Of Orland Park

December 05, 2024

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The dealership is okay. I just wish they would care enough to call you back if you raise a concern. More

by DORRIS
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Yes
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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your feedback. We're sorry to hear that you haven't received the follow-up you expected. We take customer concerns seriously, and we’ll work on improving our communication. Please feel free to reach out directly if you'd like to discuss your experience further. Best Wishes, INFINITI Of Orland Park

December 02, 2024

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Service was so great we went and purchased a qx60 2024 the same day thanks More

by WEBBTRUCK22
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Recommend Dealer
Yes
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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your amazing feedback! We're thrilled to hear that you had such a great service experience that it led to purchasing a 2024 QX60 the same day! We truly appreciate your trust and are excited for you to enjoy your new vehicle. We look forward to assisting you again! Best Wishes, INFINITI Of Orland Park

November 30, 2024

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I had a great experience as always. Frank is amazing and very helpful plus knowledgeable. I really appreciate him! More

by GENISEGAVAY
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Recommend Dealer
Yes
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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for the wonderful review! We're so glad to hear that Frank provided you with excellent service once again. We truly appreciate your kind words and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 28, 2024

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It was great great people great service great experience great job great experience great environment More

by BARKSDALETYRONE01@GMAIL.COM
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Recommend Dealer
Yes

Other Employees Tagged: Kerrie Garrison, Christine Griswold, LaToya Tenton

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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We're thrilled to hear that you had such a great experience with us. We're proud of our team and the environment we've created, and we look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

November 21, 2024

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Fast reliable service! They communicated the service inspection and completed the work that was authorized with in 2 hours! More

by DLESKO0
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Yes
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Dec 12, 2024

INFINITI Of Orland Park responded

Thank you for the great review! We're thrilled to hear that you received fast and reliable service, and that the team communicated the inspection and completed the work promptly. We appreciate your trust and look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

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