Mike Castori

Horrid! ! No one ever give you an update on your car you have to reach out yourself! Had the car for 2 months to fix the same issue for the 6th time and makin ! No one ever give you an update on your car you have to reach out yourself! Had the car for 2 months to fix the same issue for the 6th time and making me pay 1k! More

by M.INGLIS227 Verified Customer Verified Customer

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They paid attention. Got the work done well and quickly. Very good job. Thank you. Got the work done well and quickly. Very good job. Thank you. More

by lisaandkosto Verified Customer Verified Customer

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The service manager as well as the whole crew at the dealership was extremely helpful and informative! I was very happy with the whole experience. Thank you very much! dealership was extremely helpful and informative! I was very happy with the whole experience. Thank you very much! More

by paulfallon65 Verified Customer Verified Customer

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Everybody at the Cape Coral Chrysler location are wonderful. Everyone is very friendly and helpful . Especially Michael Castori. We always get our cars worked on here. I know that it'll be fixed corr wonderful. Everyone is very friendly and helpful . Especially Michael Castori. We always get our cars worked on here. I know that it'll be fixed correctly here with OEM parts More

by kmontgomery240 Verified Customer Verified Customer

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Great service as always. Mike typically takes care of me, not sure how this is in Chris’s name but I’m confident he does well too. Mike typically takes care of me, not sure how this is in Chris’s name but I’m confident he does well too. More

by Josh Tollefson Verified Customer Verified Customer

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I purchased a 2023 RAM 1500 Laramie (night edition) from CCCDJR back in June 2023. The truck was purchased brand new for $70,000 off the lot. I am a VERY meticulous owner and to the naked eye, this truck st CCCDJR back in June 2023. The truck was purchased brand new for $70,000 off the lot. I am a VERY meticulous owner and to the naked eye, this truck still looks like it is in incredible shape. Since I have owned this vehicle, I have had to take it in for service 6 TIMES! 5 of the 6 required services were for malfunctions with the trucks fuel system, and thankfully were covered under warranty at the time. The truck is now barely over 2 years old and has 37,000 miles on it. CCCDJR is refusing to provide any sort of extended warranty, they're refusing to cover the cost of repairs now, and they have the audacity to try and tell me that it is MY FAULT the truck is having issues as they're accusing me of putting "bad fuel" into the truck. Let me say that I only use 2 different gas stations to fill up. I've contacted the FDACS (Florida Department of Agriculture and Consumer Services) to request BOTH of these gas stations be sampled/tested for fuel quality. Results came back CLEAN for BOTH gas stations. Dealership flat out lied because they refuse to admit they sold me a LEMON. Unfortunately I no longer qualify for lemon law due to the vehicle being 2 years old now. I had requested that the dealership replace ALL faulty parts for the fuel system WHILE MY TRUCK WAS STILL UNDER WARRANTY but they refused because "their computer didn't show the codes". AVOID THIS DEALERSHIP AT ALL COSTS. No accountability. Just there to rip you off. More

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Cape Coral Dodge is the best car dealership I have ever used. They have an incredible service department. Would highly recommend them. used. They have an incredible service department. Would highly recommend them. More

by kavin Verified Customer Verified Customer

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Took my 1500 Ram for 2 recalls. ANS and turn signal switch. The service manager said they performed an update on the switch. Still doesn’t work. I was there 2 1/2 hours. Not sure if ANS and turn signal switch. The service manager said they performed an update on the switch. Still doesn’t work. I was there 2 1/2 hours. Not sure if the ABS was fixed but had to sign paperwork before I left. More

by kmontg1965 Verified Customer Verified Customer

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Excellent service. very professional.next apt schedule ? Like my jeep very much..will recommend to others. very professional.next apt schedule ? Like my jeep very much..will recommend to others. More

by SHELDONCOHEN07 Verified Customer Verified Customer

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Got a fast appointment and Mike my service adviser saw to my concerns and kept me updated. The problem ended being less of a problem then first thought. my concerns and kept me updated. The problem ended being less of a problem then first thought. More

by gmc terrain Verified Customer Verified Customer

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