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Mike Capasse

Overview Reviews (601)

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Mike Capasse

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9

601 Reviews

Overview Reviews (601)

Dealership Experience

6 yrs

Industry Experience

19 yrs

Languages Spoken

English

4.9

601 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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601 Reviews of Mike Capasse

July 01, 2025

Dealership Rating

Employee Rating

The service team at Sawyer is great. Mike was phenomenal and everything was finished promptly and my truck was ready when promised Mike was phenomenal and everything was finished promptly and my truck was ready when promised More

by Laskow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2025 -

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 26, 2025

Dealership Rating

Employee Rating

The service experience was A-OK. The wait time was reasonable, and the quality of work was good. The wait time was reasonable, and the quality of work was good. More

by SHNIZAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Jun 26, 2025 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

June 26, 2025

Dealership Rating

Employee Rating

The service experience was A-OK. The wait time was reasonable, and the quality of work was good. The wait time was reasonable, and the quality of work was good. More

by SHNIZAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Jun 26, 2025 -

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 26, 2025

Dealership Rating

Employee Rating

The service experience was A-OK. The wait time was reasonable, and the quality of work was good. The wait time was reasonable, and the quality of work was good. More

by SHNIZAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Jun 26, 2025 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 26, 2025

Dealership Rating

Employee Rating

The service experience was A-OK. The wait time was reasonable, and the quality of work was good. The wait time was reasonable, and the quality of work was good. More

by SHNIZAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Jun 26, 2025 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

June 25, 2025

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Employee Rating

I stopped in for an oil change and had a great experience at Sawyer Chevy. The staff was friendly, efficient, and got me in and out quickly. They also gave my vehicle a quick check-up, which I appreciated. A at Sawyer Chevy. The staff was friendly, efficient, and got me in and out quickly. They also gave my vehicle a quick check-up, which I appreciated. Always a reliable place for service—thanks again More

by blarney334

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 25, 2025 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 23, 2025

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Employee Rating

Service department is always knowledgeable and accommodating every time I have or need work to be done. accommodating every time I have or need work to be done. More

by stevek350

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, Tim Dabrowski, Tim Day, John Luvera, Mark Brandow, Mike Riordon, Brianna Caron, David Adsit, Kevin Saltis

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Jun 23, 2025 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2025

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Employee Rating

The team is great. Parts not so much. 2 days later, same issue with the turbo Parts not so much. 2 days later, same issue with the turbo More

by barrydeanjablonsky

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, David Adsit

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Jun 23, 2025 -

Sawyer Chevrolet responded

Barry, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 20, 2025

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Employee Rating

Being a senior citizen, service was timely, professional, courteous and treated with respect. Greatly appreciated. courteous and treated with respect. Greatly appreciated. More

by ELEANORMOULTON4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 20, 2025 -

Sawyer Chevrolet responded

June 17, 2025

Dealership Rating

Employee Rating

Not personable service wrighter didn't fix the problem charged me $1000 and the truck broke down the next day. Incompetence! charged me $1000 and the truck broke down the next day. Incompetence! More

by THUNDAR271

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

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Jun 20, 2025 -

Sawyer Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

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