Mike Byerly | Page 3

This is by far the WORST experience I've ever experienced at a dealership. Dealing with the service department in getting an issue resolved before the warranty team out was a nightmare and now that the issue at a dealership. Dealing with the service department in getting an issue resolved before the warranty team out was a nightmare and now that the issue is critical it's even worse. Absolutely dissatisfied (former) customer. More

by cthomas22 Verified Customer Verified Customer

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Lalo is literally the most professional and committed individual I’ve worked with, maybe, ever! He went so far above and beyond it literally amazed me. individual I’ve worked with, maybe, ever! He went so far above and beyond it literally amazed me. More

by jk7676 Verified Customer Verified Customer

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The sales manager never returned calls or emails. The general manager did return a call after several attempts to reach him and after going to Kia with complaints. Felt like no one at the dealership coul general manager did return a call after several attempts to reach him and after going to Kia with complaints. Felt like no one at the dealership could believe that the customer was right when I told them I was charged for items that I was told I would not be charged. Also hidden add on window etching they say is on all vehicles. More

by rickchouinard Verified Customer Verified Customer

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Best car buying experience ever! No pressure, very helpful and knowledgeable. Wonderful staff, very friendly. I will definitely use Peak Kia again. Thank you so much!! helpful and knowledgeable. Wonderful staff, very friendly. I will definitely use Peak Kia again. Thank you so much!! More

by Marcy Verified Customer Verified Customer

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Had a screw in my tire it was a holiday weekend I was told it could not be repaired and I needed to get four new ones. I asked several times why it was not covered under warranty stating I always get the told it could not be repaired and I needed to get four new ones. I asked several times why it was not covered under warranty stating I always get them repaired or replaced I was told it was just wear and not covered I had them installed and then asked to have A Roadside Repair Warranty added to which I was told was not offered. No wonder I had to buy new ones for 1 screw in a tire the ones previously purchased from Kia only lasted 30,000 miles that should’ve lasted 60000 I shouldn’t of had to purchase new tires I will never buy tires from Kia again, back to Discount. Manager did give me 25 off each tire but I feel that I should have been told when I asked why it was not covered That Kia does not offer that service But it was a quick sale especially me being a female in a situation needing tires that day Never again!!! Other than routine service I will look at other places like Jiffy Lube to have my car Serviced More

by JANAMTODD Verified Customer Verified Customer

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This has been my dealership for the past 9 years. The service for the first couple of years was amazing. Then I feel like it was hit or miss with the associate I had each time I went in. I have gotten ti service for the first couple of years was amazing. Then I feel like it was hit or miss with the associate I had each time I went in. I have gotten tires twice and it was a big pain because they didn't last very long but Kia would not replace or even prorate the tires after only 12,000 miles. I emailed and then called manager with no help. Also after leaving one time my car antenna fell off driving down the road after I left the dealership. They had just done a car wash ,but said it was not there fault and would only pay for a new Antenna but I would need to pay over $100 for the labor. Just wish they would get back to great customer service again! More

by trishaemma04 Verified Customer Verified Customer

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Fun, informative,and a great deal. The dealership was there for me. All the salesman made me feel important, always smiling, a quick hello and did I need anything. Shannon was my key sa The dealership was there for me. All the salesman made me feel important, always smiling, a quick hello and did I need anything. Shannon was my key salesman. Shannon always called me back to answer all my silly questions, he got me the white car I wanted and he worked out the payments I could afford. Shannon did his job and as a shopper I give him a Aplus. More

by scaulson Verified Customer Verified Customer

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Mike was amazing to work with. Easy going no pressure no hard sale. He took his Time and really went up and beyond. Great dealer great car and great price. Highly recommend taking the time to drive clear do hard sale. He took his Time and really went up and beyond. Great dealer great car and great price. Highly recommend taking the time to drive clear down to Littleton. More

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Always a pleasure to deal with this team. In and out in less than an hour. No pressure or stress at all whatsoever. Both Mike T and Nick W are rockstars. These are the real no BS car sales team. Always got less than an hour. No pressure or stress at all whatsoever. Both Mike T and Nick W are rockstars. These are the real no BS car sales team. Always got my back and I’ll definitely go back for the third time when that comes!! More

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Lalo is a great salesman. He is trustworthy, and will usually provide the best deal upfront. If you go to Peak, do t bother asking for any body else. usually provide the best deal upfront. If you go to Peak, do t bother asking for any body else. More

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