Mike Ballard

Just bought my 4TH car from Gurnee CDJR. The sales Dept. is the Best in the Lake County Area. Had a small issue with my 2023 Dodge and Doug in service was Very helpful with my problem. Car The sales Dept. is the Best in the Lake County Area. Had a small issue with my 2023 Dodge and Doug in service was Very helpful with my problem. Car was fixed fast and I'm very happy with the Tech that did the work. AA++ ALL THE WAY!! More

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Ken was awesome to work with I needed an oil change and a wiper blade fixed a wiper blade fixed More

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Douglas is your go to guy! Great customer service, kept me updated on my vehicle when it was in for services. Took the time to explain to me every recommendation and why. Excel Great customer service, kept me updated on my vehicle when it was in for services. Took the time to explain to me every recommendation and why. Excellent experience because of him! More

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I had a bad experience with a different chrysler dealership but left there and drove to gurnee chrysler..I was treated like a human and received excellent care and service was fantastic..think you dealership but left there and drove to gurnee chrysler..I was treated like a human and received excellent care and service was fantastic..think you Mike More

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The dealership had great customer service and my vehicle was quickly taken care of by the staff. was quickly taken care of by the staff. More

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This dealership is amazing! They worked with us to get where we needed to be for payments. Everyone was amazing! I’ll definitely buy from them again! where we needed to be for payments. Everyone was amazing! I’ll definitely buy from them again! More

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They do great work I have bought 4 cars from this dealership and the service work is always good I would buy more and I would recommend people to buy from them I have bought 4 cars from this dealership and the service work is always good I would buy more and I would recommend people to buy from them More

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Great experience Organize visit everything was done timely waiting area was clean and enjoyable for the wait i was able to spend the time they said it would take And w Organize visit everything was done timely waiting area was clean and enjoyable for the wait i was able to spend the time they said it would take And was finished right on time More

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Oil change and service They performed my 1st oil change and performed a factory recall repair. All service was excellent and they washed my truck. Great dealership and ser They performed my 1st oil change and performed a factory recall repair. All service was excellent and they washed my truck. Great dealership and service department! More

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The best experience, buying a car I gave a five star because Gurnee Jeep made my car shopping experience great, I could not believe how friendly the staff was not o my to me but to my I gave a five star because Gurnee Jeep made my car shopping experience great, I could not believe how friendly the staff was not o my to me but to my family. They offer my kids a play are to play, the day was hot so Ernesto our salesman kept offering water. I drove 5 five cars and Ernesto never seemed upset or overwhelmed, he kept telling me I could drive as many cars as I wanted to find the prefect car. My husband is planning on going back and buying another car from them . More

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