Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram
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Mike Asatryan

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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4.2
1,274 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

17 yrs, 9 mos

4.2

1,274 Reviews

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1274 Reviews of Mike Asatryan

December 15, 2024

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Brought my 2018 JL wrangler to be fixed-it had stranded me for 4 hours would not go into drive/reverse or neutral even w engine running. Dealership initially hooked up to it and said it had many codes, 2 w More

by samescobar1
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Recommend Dealer
Yes

Other Employees Tagged: Hector

December 09, 2024

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Roger, the Service Advisor who always looks after me and my vehicle, is very helpful and professional. More

by patricklander
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Recommend Dealer
Yes
Dec 09, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Patrick, we're delighted to hear that Roger has been taking great care of you and your vehicle at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience!

December 06, 2024

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Mike is remarkable. And I so appreciate his support. The van doesn't always move smoothly through your service process. However. There was supposed to be a tire rotation More

by 1davidgriffin
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Recommend Dealer
Yes
Dec 09, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

David, thank you for your feedback. We're glad to hear Mike provided remarkable support at Van Nuys Chrysler Dodge Jeep Ram. We apologize for the oversight with the tire rotation and will address this with our team to ensure a smoother service process in the future. Please feel free to reach out if there's anything else we can do!

November 25, 2024

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Payman is a good and freindly service advisor who has got a hurtin for a squirtin More

by CANNELLKYLE
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Recommend Dealer
Yes
Nov 26, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for this great review of Van Nuys Chrysler Dodge Jeep Ram! We will pass along your kudos to our team!

November 23, 2024

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Excellent service and experience with my advisor Ben. Very smooth. He was always attentive to my calls and concerns. More

by afshinrouhani
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Recommend Dealer
Yes
Nov 25, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Ben provided you with excellent service at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your experience!

November 18, 2024

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Junior is the best great service by Jorge entire team, they took care of our truck within a timelry manner More

by Ray
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Recommend Dealer
Yes

Other Employees Tagged: Junior

Nov 19, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Ray, we're pleased to hear that Junior and Jorge provided you with great service at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the shoutout—safe travels!

November 16, 2024

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RW VNCDJR is the worst dealer in America! I sued and won a settlement of $159,000 from CDJR, after they sold me a dangerous Lemon and made no effort to repair it despite repeated visits. More

by DAVIDCITRONE
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Recommend Dealer
No
Nov 24, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

David, it's concerning to hear about your experience and the challenges you faced. We strive for customer satisfaction and apologize if we fell short in this instance. If there's anything further you'd like to discuss or any questions you have, please feel free to reach out. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

Nov 24, 2024

DAVIDCITRONE responded

Hello Jonathan, RW VN CDJR is only concernd now that a settlement to avoid a major loss in court was tendered, literally on the courthouse steps. No attempt was ever made by RW VN CDJR to dismiss service workers who bold faced lied; about performing a serious test drive to determine the very real and dangerous problems easliy identified by the Simi Valley CDJR dealership techs and service reps (who were top notch and honest unlike RW VN CDRS's). No attempt was ever made to take back the vehicle and return my funds (despite complaints over a 2-year period). No contact from any Manager within the dealership was ever extended to my person, despite my many contacts with RW VN CDJR. No attempt to compensate me directly for my loses from RW VN CDJR, who instead chose to hid behind a litaney of denials and obfuscation. Until I am compensated directly by Russel Westbrook & VN CDJR persoanlly for some tens of thousands of dollars, for an accident involving this RW VN CDJR lemon, which only after a lawsuit that lasted over 2 years, was I absolved as the responsible party, due to multiple manufacturer defects and RW VN CDJR's inability to detect them and correct them despite numerous attempts, hence the $159,000 dollar settlement by CDJR Corp (FAC). If I was you Jonathan, I would come up with a 5 figure number to offer the abused and neglected party, however that would require Russell Westbrook himself and the VN CDJR dealership behaving like "Old Time" Americans and doing the right thing and making a seperate settlement offer to myself. I am not holding my breath, that any such renumeration will be forthcoming from Russell Westbrook or the dealership that carries his name. Until I am financailly compensated directly by RW VN CDJR, I will continue to use the internet as a bullhorn to stay away from all CDJR products & RW VN CDJR. In a word, this is how Russell Westbrook and VN CDJR treat returning clients (this Jeep Grand Cherokee was the 2nd $50K vehicle I purchased from the dealership within 4 years). That word is "Sucks!" Standing by for a cash offer from RW VN CDJR to make this right, or you can expect more of these "Reviews" of your crooked dealership. Go buy an Electric Vehicle from a manufacturer who actually cares about their clients and the enviroment. David Citrone U.S. Army & Desert Storm Veteran

November 16, 2024

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Great job amazing work . ..a a a a a a a a a a a aa More

by martin8919fabian
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Recommend Dealer
Yes

Other Employees Tagged: Geo 4 star

Nov 18, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the positive review of Van Nuys Chrysler Dodge Jeep Ram, Martin!

November 14, 2024

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Very helpful and always looking out for my best needs. Every time I have an issue with my car they don’t disappoint and always help me More

by ezie
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Recommend Dealer
Yes
Nov 14, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram consistently meets your needs and provides helpful service. Thank you for trusting us with your car issues, we're always here to assist!

November 06, 2024

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GREAT SERVICE ATTENTION, FAST AND CLEAR AT DROP OF AND PICKUP. EASY TO UNDERSTAND AND RIGHT ON THE TIME ADVICED. More

by Olymar Rascon
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Recommend Dealer
Yes

Other Employees Tagged: BENNY

Nov 06, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Olymar, we're delighted to hear you had a smooth and timely experience with us at Van Nuys Chrysler Dodge Jeep Ram. Thank you for the fantastic feedback!

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