Mike Amato

One star is the lowest option available or I would rate lower. Years ago, I bought a new Jeep from this dealer. I have had the car serviced there ever since. My last two experiences have ended my rela lower. Years ago, I bought a new Jeep from this dealer. I have had the car serviced there ever since. My last two experiences have ended my relationship with this dealer. One year ago, made a service appointment to have routine oil, etc. I showed up at the appointed time and stood by my car for 1/2 hr. Not one person ever said “I’ll be with you in a moment….good morning” or anything to acknowledge my presence. After 1/2 hour, I backed out of the lane and had my car serviced elsewhere. Nobody ever contacted me to see what happened or if I needed to reschedule. A few months ago, I received a coupon for special pricing on an oil change. Not only did I do the service but also several thousands of dollars of other recommended things. Though I knew I could get these items done more cheaply somewhere else, I let them do them. When I picked up the car, they would not take my credit card without a 2% or 3% surcharge. They would not take a check so my only option was a debit card, which I usually refuse to use because of fraud. When I got home, I more carefully reviewed my bill and discovered that I did not get the coupon rate. A call to the service advisor resulted in his admission that he forget to type in the code. Now, how to get my $48 bucks??? They couldn’t credit my debit card. They said that “corporate” had to mail a check. Four calls and a month later and I gave up. My time is more valuable and I was just getting upset with no results. I am in the market for a new Jeep. Guess where I will not be shopping or ever going for service again? I am sorry for poorly rating the individuals below. I had to rate someone and I don’t know who I worked with. More

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Jason Sanders and Arrigo has helped me walk out with a brand new Dodge Charger. They tried every way so that I can come to an agreement and have the best process going smoothly. brand new Dodge Charger. They tried every way so that I can come to an agreement and have the best process going smoothly. More

by teshielor Verified Customer Verified Customer

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The service was great, didn’t have to wait long at all and the workers were awesome! and the workers were awesome! More

by DALTONJC97 Verified Customer Verified Customer

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Always customer oriented, and polite. Prices have gone up drastically, but that is the fault of inflation and not Arrigo's fault. Prices have gone up drastically, but that is the fault of inflation and not Arrigo's fault. More

by cmarie1557 Verified Customer Verified Customer

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Great job, we’ll explain, saw the video as work was done, finally explain when vehicle was return! finally explain when vehicle was return! More

by milish777 Verified Customer Verified Customer

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Chrissy, was an excellent rep that took care off all the issues that car had, keept my informed through all the process. I totally recommend Arigo. issues that car had, keept my informed through all the process. I totally recommend Arigo. More

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I always trust Arrigo to analyze and solve my car problems efficiently and in a short amount of time. Their staff is competent and friendly problems efficiently and in a short amount of time. Their staff is competent and friendly More

by conniehanson10 Verified Customer Verified Customer

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Very quick and thorough and no hidden cost staff very polite service rep kept you up to date. polite service rep kept you up to date. More

by tylerkyle429 Verified Customer Verified Customer

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The service advisor was very nice and personable. . liked seeing the video of tge work being performed . liked seeing the video of tge work being performed More

by kbkklamb Verified Customer Verified Customer

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Linda Chee is my service advisor and she’s the best. She always goes above and beyond the call of duty to take care of my cars. She always goes above and beyond the call of duty to take care of my cars. More

by rey.xtreamsupercars Verified Customer Verified Customer

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