Mike Adams
Mike Adams at Lynn Layton Chevrolet
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Mike Adams

Service Writer

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.7
199 Reviews
4.7

199 Reviews

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199 Reviews of Mike Adams

March 14, 2025

Dealership Rating
Employee Rating

Professional and excellent service. Have been using Lynn Layton Chevrolet for many years and have always got excellent service. More

by CELIA.HAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Davis

Mar 14, 2025

Lynn Layton Chevrolet responded

Thank you so much for your kind words, Celia! We're thrilled to hear that you've consistently received professional and excellent service at Lynn Layton Chevrolet over the years. Your loyalty means a lot to us, and we look forward to continuing to serve you in the future. Don't hesitate to reach out if you need anything! Sincerely, The Lynn Layton Chevrolet Team

March 13, 2025

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First class operation with professional and knowledgeable personnel. Four years of service and not one problem with this company. More

by Charles
Service Price Transparency
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Recommend Dealer
Yes
Mar 14, 2025

Lynn Layton Chevrolet responded

Thank you for your wonderful review, Charles! We’re thrilled to hear that you’ve had a first-class experience with our team at Lynn Layton Chevrolet over the last four years. Your trust and satisfaction mean a lot to us, and we look forward to continuing to serve you in the future. Don't hesitate to reach out if you need anything! Sincerely, The Lynn Layton Chevrolet Team

March 11, 2025

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Great visit from the time we pulled up James was there to great us friendly as usual. Our service was quick got to talk to Adam about the 2025 Tahoe I've been looking at. More

by JLAND1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Lynn Layton Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a great visit at Lynn Layton Chevrolet. It's wonderful that James was there to greet you and that you had a chance to chat with Adam about the 2025 Tahoe. We appreciate your feedback and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

March 06, 2025

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Employee Rating

Everything was great! I have completed this survey 3 times for the same service this is rediculas More

by hollie.tersigni
Service Price Transparency
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Recommend Dealer
Yes
Mar 07, 2025

Lynn Layton Chevrolet responded

Thank you for the five-star rating, Hollie! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Lynn Layton Chevrolet Team

March 05, 2025

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Lynn Layton’s service department is always courteous and professional. Got me in and taken care of in no time without having an appointment. More

by DKERBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Davis

Mar 05, 2025

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our service department at Lynn Layton Chevrolet could assist you promptly and with professionalism. Your kind words motivate us to keep delivering great service. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

March 05, 2025

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I have three recommendations that are needed to improve service: 1. Ability to track ordered parts status. I can order a part from an auto parts store and have status of its shipping and delivery date. More

by RLH
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer

Mar 07, 2025

Lynn Layton Chevrolet responded

Thank you for sharing your feedback with us regarding your experience at Lynn Layton Chevrolet. We understand the importance of tracking ordered parts and how frustrating it can be not to have that information available. Your insights about timely follow-ups for repairs and the need for better communication from our Service Manager are invaluable. We appreciate your recommendations and assure you that we are committed to improving our services. Please feel free to reach out to us directly if you have further concerns or questions. Your satisfaction is important to us, and we are here to assist you. Sincerely, The Lynn Layton Chevrolet Team

March 02, 2025

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Employee Rating

I took my car in for an oil change and asked them to check for any vibrations. After the inspection, they called me saying I had damage to my muffler, which didn’t make sense. They charged me $150 for l More

by abubaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2025

Lynn Layton Chevrolet responded

Thank you for sharing your experience regarding the diagnosis and the charges you incurred during your visit to Lynn Layton Chevrolet. We strive to provide accurate assessments on all vehicles, and it's disappointing to hear that we did not meet your expectations. We appreciate your feedback, and we encourage you to contact us directly so we can discuss this matter further. Thank you for bringing this to our attention. Sincerely, The Lynn Layton Chevrolet Team

February 25, 2025

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Quick service done with care. I appreciate their help and confidence that things are being done correctly. More

by APRIL Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Hampton, Shawn Holmes

Feb 26, 2025

Lynn Layton Chevrolet responded

Thank you, April, for your kind words! We at Lynn Layton Chevrolet are pleased to hear that you had a positive experience with our service team. We strive to ensure that our customers feel confident and cared for. We look forward to helping you again in the future! Sincerely, The Lynn Layton Chevrolet Team

February 22, 2025

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It was quick and efficient. They communicated very well. It was a great experience. I would highly recommend. More

by HASTINGS.KNOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2025

Lynn Layton Chevrolet responded

Thank you for the wonderful feedback! We're thrilled to hear that your experience at Lynn Layton Chevrolet was quick and efficient, with great communication. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

February 21, 2025

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Employee Rating

I could not have had a better experience. I had driven to Alabama from Michigan when my check engine light went on. I called the dealership and they took me right in with a quick diagnosis. I More

by Deb Fahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar

Feb 22, 2025

Lynn Layton Chevrolet responded

Thank you so much, Deb, for sharing your wonderful experience, and for choosing Lynn Layton Chevrolet! We’re thrilled to hear that our team was able to assist you quickly and efficiently, especially during your travels from Michigan. It's great to know that our communication and courtesy driver made your visit smoother. We hope to see you again next time you’re in the area! Safe travels! Sincerely, The Lynn Layton Chevrolet Team

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