Mikaela Askin
Mikaela Askin at Lithia Chrysler Jeep Dodge of Billings

Mikaela Askin

Service Advisor

Lithia Chrysler Jeep Dodge of Billings

2229 King Avenue West
Billings, MT 59102

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2 Reviews
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2 Reviews

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2 Reviews of Mikaela Askin

February 28, 2026

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Employee Rating

I scheduled an oil change for my vehicle. I do every change at this dealership and try to schedule them since I live 6 hours from Billings. This last oil change, though, we waited for two hou More

by Kodi.curtiss.kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Lithia Chrysler Jeep Dodge of Billings responded

Hello, I appreciate you leaving this feedback. Waiting two hours for a scheduled oil change would be challenging for anyone. I understand your concern about the app not reflecting progress. I’d welcome the chance to talk with you and learn more about your visit. You can contact me at jarroddeaton@lithia.com. Thank you, Jarrod Deaton Service Manager

January 29, 2026

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Employee Rating

Had the pickup for 2 weeks and went into limp mode twice. Took it in and they had to put a new fuel system in it and a new engine. Got it back with oil cooler leaking the trans lines leaking and lights not More

by hunterschaff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Blake Anderson , David Principe, Bryan Rask, Katera Stewart

Feb 05, 2026

Lithia Chrysler Jeep Dodge of Billings responded

Hello, Thank you for taking the time to leave feedback. Repairs involving engine replacement, related systems, and extended warranty coverage are subject to specific inspection findings and warranty provider guidelines. Your concerns regarding additional issues and warranty eligibility are important, and I would like the opportunity to review the repair history and warranty documentation with you directly to ensure everything is clearly understood. If you’re open to further discussion, please reach out to me at jarroddeaton@lithia.com. Best regards, Jarrod Deaton Service Manager

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