Miguel Velasquez

Excellent customer service. Miguel Vazquez was very patient and knowledgeable. He answered all my questions and concerns Miguel Vazquez was very patient and knowledgeable. He answered all my questions and concerns More

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I took my E63 AMG in for service this past Tuesday. Always John Derbyshire is fantastic. Such a great person. Thank you for your help Always John Derbyshire is fantastic. Such a great person. Thank you for your help More

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I would recommend Fletcher Jones but with a caveat. I brought my car in for routine servicing. When I got my car back, the engine idled and ran rough and could barely accelerate passed 40 mph. I brough brought my car in for routine servicing. When I got my car back, the engine idled and ran rough and could barely accelerate passed 40 mph. I brought my car back in and the dealer has yet to figure out what is wrong with my car. Everyone including my service rep Miguel has been nice but frustrating when I brought my car in running just fine for routine servicing and then get it back running rough and the dealer can’t figure out what is wrong. More

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My experience with the Fletcher Jones service department was beyond exceptional. They were very professional friendly and took care of all my needs. It is always a pleasure to do business at this location. was beyond exceptional. They were very professional friendly and took care of all my needs. It is always a pleasure to do business at this location. I will not bring my car anywhere else. Five stars across the board! More

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Good and quick service. Got appointment quickly and pleased with overall service and price of repair. pleased with overall service and price of repair. More

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Miguel in Service was professional, courteous, and able to resolve all issues for me. He did an excellent job all around. And Bob Evans is the best representative of management and a treasured long time a to resolve all issues for me. He did an excellent job all around. And Bob Evans is the best representative of management and a treasured long time asset to the dealership. More

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Very systematic from drop-off to pick up. Perfect for a busy person. In and put less than 45 minutes. Knowledge advisor. Very satisfied with my visit. busy person. In and put less than 45 minutes. Knowledge advisor. Very satisfied with my visit. More

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We love taking our cars here! Miguel is always awesome! More

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Miguel was wonderful. He makes it easy for me to have my car serviced. He always keeps me updated with the recommendations for repairs. He is the best!! car serviced. He always keeps me updated with the recommendations for repairs. He is the best!! More

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Miguel Velasquez is the best service advisor I have dealt with. Very knowledgeable about the mechanical aspects of the cars, and always a pleasure to discuss other topics with him. Highly recommend his profe with. Very knowledgeable about the mechanical aspects of the cars, and always a pleasure to discuss other topics with him. Highly recommend his professionalism. More

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