Miguel Padilla
Miguel Padilla at Culver City Chevrolet
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Miguel Padilla

Service Advisor

Culver City Chevrolet

6101 W Slauson Ave
Culver City, CA 90230

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4.4
310 Reviews
4.4

310 Reviews

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310 Reviews of Miguel Padilla

December 24, 2024

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Employee Rating

Great service team went over and above with helping me through the whole process thank u More

by Ced Gunter
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Service Communication
Recommend Dealer
Yes

December 24, 2024

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Fast and easy. Thank you very much for the quick service. I really appreciate it. More

by epeller
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Recommend Dealer
Yes

December 23, 2024

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The service center experience was great. They were not trying to upsell additional services and were totally cool. More

by Laird Fosse
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Recommend Dealer
Yes

December 21, 2024

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Ask for a tire pressure check, idk why they didn’t do it, I said my tires is all on low pressure. I brought my dads truck for recall and ended up doing oil change, I barely drove my dads truck less than 200m More

by Mikekristina67
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Recommend Dealer
No
Dec 23, 2024

Culver City Chevrolet responded

I'm sorry to hear about the oversight with your tire pressure check. We aim for thorough service and it seems we missed a step here. If you'd like us to address this or have any other concerns, please feel free to reach out. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 19, 2024

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Took one month to fix my car. Took 4 days before they even looked at it even though I made an appointment. Screwed up the install of a component requiring an additional 5 days. Wh More

by Roomend
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Recommend Dealer
No
Dec 23, 2024

Culver City Chevrolet responded

Your experience sounds incredibly frustrating, and I'm truly sorry for the inconvenience you faced. We strive to provide timely and efficient service, so it's disappointing to hear about these delays and issues with your vehicle. Please reach out directly if you're open to discussing this further; we want to make things right for you. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 19, 2024

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Miguel is always on top of the vans we bring in for service. His communication is reliable, turnaround time is short and his work is excellent. More

by LA1
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Recommend Dealer
Yes
Dec 20, 2024

Culver City Chevrolet responded

Thank you for highlighting Miguel's excellent service at Culver City Chevrolet! We're delighted to know that his reliable communication and quick turnaround time have made your experience a positive one. We appreciate your feedback and look forward to serving you again!

December 19, 2024

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Employee Rating

Miguel is always on top of the vans we bring in for service. His communication is reliable, turnaround time is short and his work is excellent. More

by LA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Culver City Chevrolet responded

We're delighted to hear that Miguel consistently provides excellent service for your vans at Culver City Chevrolet. Thank you for recognizing his reliable communication and quick turnaround time!

December 18, 2024

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My experience was terrific. I checked the car in and waited in the lobby where they had a coffee machine and a counter where I could work while I waited. It was comfortable with More

by kevfx1
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Recommend Dealer
Yes
Dec 19, 2024

Culver City Chevrolet responded

We're delighted to hear that your visit was comfortable and productive at Culver City Chevrolet! It's great to know you enjoyed the amenities while waiting for your car. Thanks for sharing this positive experience with us, Kev!

December 16, 2024

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Miguel was great. He finished way ahead of schedule and love that CC Chevrolet now has complimentary car wash service. More

by SGROVEMEISTER
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Recommend Dealer
Yes
Dec 16, 2024

Culver City Chevrolet responded

We're delighted to hear that Miguel exceeded your expectations and you enjoyed the complimentary car wash service at Culver City Chevrolet. Thank you for sharing your experience with us!

December 14, 2024

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Terrible service! Had my car for months. Terrible communication. Returned it in dirty condition with spider webs on mirrors. And only after I went to the VP of GM’s cu More

by lhjohnson225
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Recommend Dealer
No

Other Employees Tagged: Jordan Rathman, Ruben Barrera, Luis Navarrete , Gio - totally incompetent and lacks basic communication skills

Dec 23, 2024

Culver City Chevrolet responded

I apologize for the inconvenience you experienced with our service. This is not the level of care we strive to provide, and I'm sorry for any frustration caused by poor communication and vehicle condition upon return. Please reach out if you'd like to discuss this further or have additional concerns. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

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