Miguel Betrado
Miguel Betrado at Diamond Buick GMC Cadillac Palmdale
Refer Me

Miguel Betrado

Product Specialist

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

Contact Me
4.3
27 Reviews
4.3

27 Reviews

Write a Review

27 Reviews of Miguel Betrado

December 07, 2024

Dealership Rating
Employee Rating

I thought that when I took my car in for maintenance, that the oil was changed, tires rotated, and the fluids in the car were checked and possibly filled. I was told that my coolant fluid was low and tha More

by guapo382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We understand your concerns regarding the maintenance performed on your vehicle at Diamond Buick GMC Palmdale, particularly with the fluids and the brake service. Your feedback is important, and we take your situation seriously. We encourage you to contact us directly so we can discuss this matter further and work towards a resolution. Thank you for bringing this to our attention. Sincerely, The Diamond Buick GMC Palmdale Team

October 07, 2024

Dealership Rating
Employee Rating

Very helpful, quick process and professional! I will recommend others to visit this dealership. The team worked efficiently to get the job done. More

by wjordanhomes
Recommend Dealer
Yes

Other Employees Tagged: Joshua Sarami

Oct 09, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your fantastic review! We're thrilled to hear that you found our team at Diamond Buick GMC Palmdale to be helpful and professional. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you and your friends in the future! Sincerely, The Diamond Buick GMC Palmdale Team

August 14, 2024

Dealership Rating
Employee Rating

They sell me a gmc Yukon that was involved an accident they fixed before they sell it to me but they never told us anything I still have to deal with them because since the day 1 they don’t want to take r More

by aracelijimenezvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 15, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, and we appreciate your feedback. Please reach out to us directly so that we can address your concerns regarding the vehicle's condition and the owner's manual. We value your input and want to ensure we resolve these issues for you. Thank you for bringing this to our attention, and we hope to hear from you soon. Sincerely, The Diamond Buick GMC Palmdale Team

July 30, 2024

Dealership Rating
Employee Rating

All persons were very helpful and assisted in every way to make this deal acceptable to all parties More

by yarddog8th
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale! We're thrilled to hear that our team provided you with excellent assistance and made the deal acceptable for everyone involved. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back in the future! Sincerely, The Diamond Buick GMC Palmdale Team

July 21, 2024

Dealership Rating
Employee Rating

I walk in the the dealer looking for a truck I was interested in. I was greeted with friendly salesmen that help me with my questions and the vehicle I wanted. Long story short they gave me a fantasti More

by Anthony Gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale, Anthony! We are thrilled to hear about your positive experience finding the truck you wanted and receiving fantastic pricing and financing. We strive to provide a smooth and efficient process, and we are glad it met your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely and enjoy your new truck! Sincerely, The Diamond Buick GMC Palmdale Team

June 11, 2024

Dealership Rating
Employee Rating

It's simple and easy to navigate. Needs renovation. It's really outdated but employees are really nice More

by Felzendej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Diamond Buick GMC Palmdale Team

May 24, 2024

Dealership Rating
Employee Rating

My worst experience was with Manny he was so unprofessional and so rude never in my life had that type of experience More

by Edevelel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We are truly disappointed to hear about your experience with us. Providing excellent customer service is our priority, and you did not receive that on your visit. We value your feedback and would like the opportunity to address your concerns. Please feel free to reach out to us at Diamond Buick GMC Palmdale so we can work towards a resolution. Sincerely, The Diamond Buick GMC Palmdale Team

March 29, 2024

Dealership Rating
Employee Rating

Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

Dealership Rating
Employee Rating

I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 25, 2024

Dealership Rating
Employee Rating

This dealership is very shady. They don’t listen to you and do not treat you with respect. Getting them to do anything is a feat all in its own. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Ladjevardi

Mar 25, 2024

Diamond Buick GMC Cadillac Palmdale responded

I'm sorry to hear about your experience. We value your feedback and take it seriously. Please accept our apologies for any inconvenience caused. We strive to provide excellent service and will address your concerns internally to ensure improvements are made. Thank you for bringing this to our attention.

1

Dealership Inventory (149 Vehicles)

new 2024 GMC HUMMER EV car, priced at $117,565
2024 GMC HUMMER EV
new
Meteorite Metallic (Grey) exterior
Automatic
Four-wheel Drive
new 2024 GMC Sierra 2500 car, priced at $48,660
2024 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2025 GMC Sierra 2500 car, priced at $68,115
2025 GMC Sierra 2500
new
Cardinal Red exterior
Automatic
Four-wheel Drive
new 2024 GMC Sierra 2500 car, priced at $89,795
2024 GMC Sierra 2500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2023 GMC Acadia car, priced at $38,735
2023 GMC Acadia
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
new 2024 Cadillac LYRIQ car, priced at $71,195
2024 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
Rear-wheel Drive