Miguel Aleman
Miguel Aleman at DCH Academy Honda
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Miguel Aleman

Sales Consultant

DCH Academy Honda

1101 U.S. 9
Old Bridge, NJ 08857

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4.2
5 Reviews

Dealership Experience

7 mos

Languages Spoken

English English

Spanish Spanish

4.2

5 Reviews

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5 Reviews of Miguel Aleman

August 03, 2024

Dealership Rating
Employee Rating

Team spent the time to assure I was becoming their new customer. Hard work and dedication More

by excapt08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2024

DCH Academy Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Joseph Lepore General Manager

Aug 03, 2024

excapt08 responded

Thank you team for your hard work and dedication to make sure I became the next new customer . It was much appreciated.

July 27, 2024

Dealership Rating
Employee Rating

Megan was kind, helpful, understanding, and made the car buying experience a breeze. I highly recommend DCH Academy Honda for your next car. Ask for Megan! More

by pattiji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Byrnes

Jul 28, 2024

DCH Academy Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Megan to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Joseph Lepore General Manager

June 26, 2024

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Employee Rating

Again, Mr. Peter Zodzelewski, sales manager, I see that you do not have intentions of keeping your promises, nor will you abide by the guarantees that are provi More

by John J Borreca
Recommend Dealer
No

Other Employees Tagged: Peter Modzelewski

Jun 29, 2024

DCH Academy Honda responded

Thank you for bringing this to our attention, John, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Joseph Lepore General Manager

Jul 03, 2024

John J Borreca responded

I had taken it upon myself to assist your sales manager Peter Z, in reaching his monthly quota by purchasing the Shelby GT500, (found on your dealership's main-floor), by the end of the month in question, so that I could help him achieve his goal, by tendering a down-payment check of $20,200 to solidify the closing of the deal. Upon leaving the dealership and paying $399+/- for vehicle preparation, I found two tires with deep wheel scrapes and a potentially failed rear irreparable tire with a screw lodged within the sidewall that was hidden underneath it, and out of view. The dimly lit dealership floor had camouflaged these issues. What prevailed thereafter, was a lack of attention and failure to rectify the matter in question. Basically, I was given the "runaround" by your manager and staff members trying to evade the issue. The vehicle also had a recall issue that they refused to give attention to, that I forcibly negotiated to have repaired by your company at a local Ford dealership in your town. It isn't my responsibility to take care of these issues when a full guarantee exists from your firm. This isn't the way a consumer should be treated. It took several weeks of my time to rectify this matter, when it should have been immediately taken care of by your staff members without excuse. The Ford warranty would not be honored and my insurance carrier would not cover me, if I drove this highly powered car with the possibility of a tire calamity blow out that could've lead to a catastrophe. So, in essence, this situation has left me with a bitter sense of trust. Customer service is of paramount importance when it comes to gaining future business growth and development.

June 05, 2024

Dealership Rating
Employee Rating

I have to say Miguel made my experience at DCH Honda an absolute pleasure! From the moment I walked in the door until the moment I walked out with a brand new car he was informative, accommodating, and tru More

by Nickiessi94
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 06, 2024

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Miguel and our team, and we look forward to working with you again. Best Regards, Joseph Lapore General Manager

June 01, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of visiting the DCH Academy Honda, and I must say, it was an exceptional experience from start to finish. From the moment I stepped onto the lot, I was greeted with warmth and p More

by Felicita Aleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Byrnes, Mina Suryil

Jun 03, 2024

DCH Academy Honda responded

Felicia, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at DCH Academy Honda are glad to have you as a customer. Best Regards, Joseph Lapore General Manager

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