Mickey Cascio
Mickey Cascio at Russ Darrow Metro Mazda
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Mickey Cascio

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Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Mickey Cascio

February 16, 2025

Dealership Rating
Employee Rating

The manager got upset because I didn’t accept the warranty and practically kicked me out of the office, telling Alejandro that we hadn’t finished resolving the matter outside. Also, I was given a key More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alejandro Noyola

Feb 19, 2025

Russ Darrow Metro Mazda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jalen Moore jalen.moore@russdarrow.com

February 01, 2025

Dealership Rating
Employee Rating

I LOVE this dealership. I purchased my first car in 2002 and I’m back. More

by WELLNESSHELP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gwen Moore, Janea Anthony

Feb 03, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

January 31, 2025

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Employee Rating

Gwen was very welcoming and her energy was GREAT! Elm was knowledgeable and very patient with us. He went through lots of options with us. I had no intentions on leasing another vehicle. I wanted to More

by ELLISMOM6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gwen Moore, Elmedin Smajic

Jan 31, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gwen and our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️ More

by malloryfroman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2025

Russ Darrow Metro Mazda responded

It's fantastic to hear that we provided you with great customer service, Mallory! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

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Employee Rating

This is a place I will go for life! Always helping me, being patient and very professional! Thanks!!! More

by niaheath64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

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Employee Rating

Fantastic service. Inquired on a model that they had in stock. purchase and delivery experience was seamless More

by Ash Thakkar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review, Ash. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

Love the service and love the attention to detail this dealership has. One of the best dealerships I have ever been to. More

by aurorasd
Recommend Dealer
Yes
Jan 21, 2025

Russ Darrow Metro Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

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