Michelle Scalise

I believe this is my eighth purchase/lease with Security and once again I couldn't be happier. Alise and my friends at the dealership once again made it a easy and actually quite fun experience. Thanks to a and once again I couldn't be happier. Alise and my friends at the dealership once again made it a easy and actually quite fun experience. Thanks to all involved. My only sorrow is that now that all my family is in 2023/24 jeeps i won't be around (except for oil changes) for another 3 years. But i will be back! More

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John was great. All together an easy process and good experience. We enjoyed meeting Michelle. No hassels All together an easy process and good experience. We enjoyed meeting Michelle. No hassels More

by mmschiff58 Verified Customer Verified Customer

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Security Dodge was amazing from the first time I contacted them. It’s started with Michelle finding a car that met our needs, then meeting Alise that went through everything with us. Giuseppe, Will, contacted them. It’s started with Michelle finding a car that met our needs, then meeting Alise that went through everything with us. Giuseppe, Will, and Jonathan made sure we got exactly what we needed at the right price. I have never been so happy about a car buying transaction. Drove the car at 10am. Deal was done and I drove the car home at 5pm. Thank you Alise and team. We will be back!!! More

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My experience in purchasing a used pickup from Security Dodge was far better than the internet lead me to believe it would be and I am SO thankful I ignored the troll reviews. I'm going to write too much i Dodge was far better than the internet lead me to believe it would be and I am SO thankful I ignored the troll reviews. I'm going to write too much in this, so I'll leave the "Too long; didn't read" at the top. Tl;dr - Online reviews were very bad but I gave them a try anyway and I had a solid experience before, during, and after my purchase. I had a minor mechanical issue upon leaving the dealer and they fully stood by the repair in a completely different state. Couldn't be happier with my truck and I wouldn't hesitate to do business with them again. I recently decided to trade in my 2016 Ram 1500 for a newer model and searched extensively for the right truck. After a challenging process with various dealers, I found the truck I wanted at Security Dodge. Despite their poor reviews on Google and Yelp, something nudged me to give them a chance. In our initial conversation, we discussed my trade-in and the new truck, including potential trade-in value and purchase price. I emphasized that since I was driving four hours, I wanted to finalize as much as possible beforehand. They were accommodating, and we agreed on terms which they confirmed via email. Although I felt my trade was slightly undervalued, I acknowledged my perception might be biased. Will Morgan was my main contact, and he showed respect and professionalism throughout the process. He wasn't pushy and handled everything with integrity. Will was knowledgeable about the vehicle and got answers from others when needed. If you can work with a specific salesperson, I recommend Will. They even offered more for my trade-in than initially quoted, which was a pleasant surprise. Overall, my experience was very good, around 4.5 stars. However, I was surprised by the inappropriate language in the showroom, especially with children present. It wasn't rampant, but I heard staff use the F-word multiple times. Also, my son and I had a good laugh when a manager told a staff member they couldn't nap in a showroom car hahaha. The only other minor issue was the time it took to complete the sale. As an out-of-state buyer, there might have been additional steps, but we arrived at 10 am and didn't leave until around 6 pm due to a mechanical issue. Although not their fault, they tried to expedite the process which leads into the next reason I was so happy with them. While I was having my financing meeting (very easy and straight forward by the way), they were prepping the truck for my departure and discovered that the AC was not functioning properly. At this point, it was around 4pm on a Saturday so all the service folks left a while ago and options were limited. Will and Anthony Capanelli tried for a while to charge the AC lines and get me running, but around 6pm it was time to wrap it up. They generously offered to get me a hotel so they could fix it, but I had to decline and drive home. We agreed on a proposed solution to go to a local dealer and they would cover the repair. Fast forward two weeks and my truck is fully functional and cold again! During the whole process, Michelle Scalise stayed in contact with me via email and ensured I was fully taken care of until I told her the truck was fixed. If you're hesitating on purchasing a vehicle through Security Dodge, DON'T! They did everything I would hope a car dealer would do before, during, and after a sale. Thank you all for such a great experience! More

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Bought my Dodge Ram from Security Dodge. This is the second Ram I purchased from Security Dodge and both experiences have been great from financing to service they’ve been great and when it’ This is the second Ram I purchased from Security Dodge and both experiences have been great from financing to service they’ve been great and when it’s time I’ll be back for my next Ram. More

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Friendly people. Helped me find a car I wanted and didn't know I neede!!. They were great!!! Helped me find a car I wanted and didn't know I neede!!. They were great!!! More

by KACO61 Verified Customer Verified Customer

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Manager never answered my phone calls was not happy with service too much run around from sales person. service too much run around from sales person. More

by MARISKIKARATE Verified Customer Verified Customer

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The sales manager the outstanding, however we purchased a lemon vehicle and the GM Johnathan was no help nor did he even care. lemon vehicle and the GM Johnathan was no help nor did he even care. More

by Christopher.minix Verified Customer Verified Customer

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Alise was the best! This was my third lease with security Jeep and I only wish I leased with her for all my Jeeps. She made the process a lot smoother. You can tell she This was my third lease with security Jeep and I only wish I leased with her for all my Jeeps. She made the process a lot smoother. You can tell she genuinely cares for her customers and loves what she does. I definitely will be going back to her in the future and referring her to others in need of a car. Alise and Will in finance make a good team. More

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They really work with the customer to make the best most smooth transaction ever! Thank you for making my fee dreams come true! smooth transaction ever! Thank you for making my fee dreams come true! More

by KELLYAS0305 Verified Customer Verified Customer

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