Michelle Nelson

Michelle is knowledgeable and kind. She made the car buying experience easy from start to finish. Michelle explained all of the features and options and spent time showing me how everyt She made the car buying experience easy from start to finish. Michelle explained all of the features and options and spent time showing me how everything worked until I drove off the lot. I highly recommend her if you are shopping for a new or used vehicle! More

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The staff was friendly and knowledgeable. They made the buying process enjoyable, simple and fast. They made the buying process enjoyable, simple and fast. More

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Michelle was knowledgeable, responsive, friendly, and professional in any interaction we had. She was not pushy and did not make us feel like just another potential buyer. We knew what we were interested professional in any interaction we had. She was not pushy and did not make us feel like just another potential buyer. We knew what we were interested in when we first met with her, and were walked through the steps of the buying process. I highly recommend Kolosso Toyota to anyone interested in buying a Toyota. More

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We received excellent customer service and everyone was very friendly. We drove from Michigan to buy a vehicle that I fell in love with and they held the keys for me when I called and told them I was in my very friendly. We drove from Michigan to buy a vehicle that I fell in love with and they held the keys for me when I called and told them I was in my way so it didn’t sell during my 6 hour commute there. Their willingness to work with me and trust that I’d show up made it possible for me to buy my dream car! Michelle Nelson was the best. She helped make it happen and was so friendly, knowledgeable , and professional. I highly recommend Kolosso Toyota! More

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This was a very low pressure experience for me. I never felt like I was pushed in any way and I was treated with respect. I never felt like I was pushed in any way and I was treated with respect. More

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Michelle was an absolute sweetheart and did very well explaining the process of leasing a car. She was knowledgeable but spoke to me in broken down terms as this was the first time I was purchasing/ leas explaining the process of leasing a car. She was knowledgeable but spoke to me in broken down terms as this was the first time I was purchasing/ leasing a car on my own and did not know the process very well. When I was coming to pick up the vehicle, she went over all of the options and features with me as well as assisting me when setting up some of the technology stuff! She showed amazing communication skills by asking me my preference(s) for updates on the vehicle. When I asked her to reach out to me every day, SHE DID! I was so grateful I was not left in the dark when waiting for it to arrive to the dealership. More

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Michelle and Mark were such good help on getting my new car. They explained everything in an easy to understand matter, and made my choice of a car so much easier. car. They explained everything in an easy to understand matter, and made my choice of a car so much easier. More

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The staff was friendly, helpful and knowledgeable. They made the car buying experience a pleasant one. They made the car buying experience a pleasant one. More

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Just picked up my new 2025 Tundra TRD Pro! Michelle was fantastic every step of the way! Michelle was fantastic every step of the way! More

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Exceptional Experience with Michelle Nelson! I can’t say enough great things about my experience working with Michelle Nelson at Kolosso Toyota. From the moment I walked in, she made me feel co I can’t say enough great things about my experience working with Michelle Nelson at Kolosso Toyota. From the moment I walked in, she made me feel comfortable and confident about my car-buying decision. Michelle was incredibly knowledgeable about the vehicles and answered all of my questions with patience and expertise. What impressed me most was her honesty and transparency throughout the process. She provided clear information about pricing, financing options, and additional features without any hidden surprises or pressure tactics. Thanks to Michelle, I drove away in a car I absolutely love, and I couldn’t be happier. If you’re looking for someone who genuinely cares about your needs and provides top-notch service, look no further than Michelle Nelson. Thank you for a fantastic car-buying experience! More

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