Michelle Laughman
Michelle Laughman at BMW of Akron

Michelle Laughman

Client Advisor

BMW of Akron

500 W Exchange St
Akron, OH 44302

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4.7
28 Reviews

As a Client Advisor at Dave Walter BMW my goal is to provide clients with the ultimate experience. I have been established with Dave Walter BMW since 2010. As a team we strive for product knowledge and customer experience. It is here at Dave Walter you are able witness what sets BMW apart from all Automotive manufactures. From dynamic handling to performance, you will feel the German engineering on every road. Allow me to assist you with the Ultimate Driving Machine today!

Specialties & Trainings

BMW Product Knowledge

Profiles and Achievement

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4.7

28 Reviews

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28 Reviews of Michelle Laughman

July 11, 2025

Dealership Rating
Employee Rating

I have not received callbacks on several questions. Also I am having trouble figuring everything out and have had several questions that neither a genius or sales person could answer. I feel the dealer More

by RDAVIS30
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Purchase Time
Recommend Dealer
Yes

July 03, 2025

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Employee Rating

Best experience I've ever had purchasing a vehicle. Very informative on the features of the vehicle More

by rmestill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Betty McKnight

July 02, 2025

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Employee Rating

Michelle Laughman was very professional and pleasant to work with, she kept in touch throughout the process. When I am ready for a new BMW I Hope she is still there. Also Joshua Heckel explained the featur More

by lbolivar456
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Heckel

June 25, 2025

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Friendly, great service and sales personnel. Would recommend for their outstanding sales and service departments More

by RSTAAB
Sales Price Transparency
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Recommend Dealer
Yes

June 23, 2025

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Best service I ever did receive! Erin is the most friendliest service advisor! Everyone rocks! More

by TIFFAN HELMICK
Service Price Transparency
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Recommend Dealer
Yes

June 19, 2025

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Michelle was excellent at making my purchase easy and fast. I highly recommend seeing her if you’re looking to purchase a vehicle. More

by Mrs. Paynther
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Service Communication
Recommend Dealer
Yes

June 19, 2025

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Michelle was excellent at making my purchase easy and fast. the finance manager is very helpful and supportive More

by MAYUR.WAGHELA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Betty McKnight , josh

October 31, 2020

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I purchased my 330I from Michelle and it was by far the best experience I have had buying a vehicle. I left the dealership feeling like I have known her for years and her personality is infectious. In f More

by Bry.Mathe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Betty

October 09, 2020

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Great experience. Bought used vehicle from out of state. Michelle made it easy and quick. 100% satisfied. Went out of their way to address our needs. More

by Rate BMW Akron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 27, 2018

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Employee Rating

A great buying experience! This is my second time purchasing a car from this dealership and it was amazing. As a consumer one of the hardest things to do is find a business that More

by Haroldrizzo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Eisenhart , Josh Jancha, Skylar Lippiatt, Anthony Salib

Dec 28, 2018

BMW of Akron responded

Harold, this is beautiful to hear. First I want to thank you so much for taking the time to write such a detailed review of your experiences. We work really hard behind the scenes to mesh as a team and discuss and implement ways to wow our customers. Thank you for your business, as if it weren't' for you we wouldn't be here. Please continue to give us your feedback! Happy New Year!

1

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