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Michelle Laughman
51 Reviews
As a Client Advisor at Dave Walter BMW my goal is to provide clients with the ultimate experience. I have been established with Dave Walter BMW since 2010. As a team we strive for product knowledge and customer experience. It is here at Dave Walter you are able witness what sets BMW apart from all Automotive manufactures. From dynamic handling to performance, you will feel the German engineering on every road. Allow me to assist you with the Ultimate Driving Machine today!
Read moreSpecialties & Trainings
BMW Product Knowledge
Profiles and Achievement
Multi-time Center of Excellence winner
51 Reviews
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51 Reviews of Michelle Laughman
December 04, 2025
I have had a very pleasant experience at BMW of Akron regarding both vehicle purchase and vehicle serving. The staff are attentive, friendly and professional. regarding both vehicle purchase and vehicle serving. The staff are attentive, friendly and professional. More
by Flug57
Verified CustomerOther Employees Tagged: Betty McKnight
December 03, 2025
Quick delivery, delivered as expected. Professional salesperson, helpful assistance going thru new drive menu screens and apps. Professional salesperson, helpful assistance going thru new drive menu screens and apps. More
by mfryman
Other Employees Tagged: Alfonso Vason, Betty McKnight, Edward Berrett
November 05, 2025
Joey was the best service advisor I’ve ever worked with, absolutely amazing personality and was quick as well as very detailed and patient with me when explaining what I needed to know in terms I can unders absolutely amazing personality and was quick as well as very detailed and patient with me when explaining what I needed to know in terms I can understand. I would highly recommend him to anybody I know! A smile that will make anybody’s day! More
by JOEY.JONES62498
Other Employees Tagged: Edward Berrett, Jason Zweifel
October 30, 2025
First-class experience (I'm a long time Mercedes client). People, facility, processes all what you would expect from a revered and high-end brand. All in all, it's nice to see a professional atmosphere where People, facility, processes all what you would expect from a revered and high-end brand. All in all, it's nice to see a professional atmosphere where it's obvious they know they have to earn your business. More
by msfix13
Other Employees Tagged: Betty McKnight
October 18, 2025
Always a true professional dealer with top notch mechanics that are knowledgeable to handle a customer issue with their BMW! mechanics that are knowledgeable to handle a customer issue with their BMW! More
by inks414
Other Employees Tagged: Edward Berrett
October 09, 2025
The delivery experience was rushed and underwhelming and left me without key knowledge about my vehicle. I did not leave the dealership feeling as though my business was appreciated as I did with my previou left me without key knowledge about my vehicle. I did not leave the dealership feeling as though my business was appreciated as I did with my previous purchase. More
by OHICEMAKER
Other Employees Tagged: Betty McKnight
September 30, 2025
Communication was very effective. Service was beyond expectations. Staff could not have been more friendly. I am very happy with my purchase and will continue to do business with this Service was beyond expectations. Staff could not have been more friendly. I am very happy with my purchase and will continue to do business with this dealership. More
by BRIANJAY17
Other Employees Tagged: Mark Lyon, Betty McKnight
September 16, 2025
Fast, efficient, friendly. My wait time was short. The driving of a used vehicle of interest was well set up for me. My wait time was short. The driving of a used vehicle of interest was well set up for me. More
by Flug57
Other Employees Tagged: Haley Popeck , Jose
