Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC

Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
95 Reviews
5.0

95 Reviews

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95 Reviews of Michelle Lauersdorf

June 07, 2025

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Employee Rating

This has been the best experience I have ever had buying a new car. I didn't feel pressured or rushed and Arthur was very through when answering all my questions. More

by tammi.s1973
Recommend Dealer
Yes

Other Employees Tagged: Arthur Wilson, Kody Waddell

June 01, 2025

Dealership Rating
Employee Rating

My buying process was very professional and I feel that Mickey our salesmen went out of his way to make sure we got the possible deal for us as he could. He was ready when we arrived and had all of our pap More

by kcshs1042
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

Jun 04, 2025

Courtesy Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2025

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Employee Rating

Ryan and the whole team at Courtesy make the process simple and easy and treated us like valued customers. More

by thegiuf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson

May 30, 2025

Courtesy Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2025

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My daughter and I worked with Jed Sternberg and he did an amazing job! He took his time and was very patient with us because we had a lot of cooks in the kitchen 😉 LOL. He walked us through everything step More

by Satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Moody , Jed Sternberg

May 24, 2025

Courtesy Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2025

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I had an incredible experience! Everyone was incredibly friendly and helpful, making car buying a delightful experience. More

by A.jaggers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc, Arash GHAELI

May 23, 2025

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2025

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Lowest prices in 2 state area, courtesy and professional with no pressure. Great service department. More

by Walt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2025

Courtesy Buick GMC responded

Hello Walt, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

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We came into the dealership to test drive a new Envision. We were greated in the parking lot by a very nice gentleman that pointed us in the right site of what we were looking for. From the test driving to t More

by Whiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stuart Singleton , Walt

Apr 28, 2025

Courtesy Buick GMC responded

Hi Whiser, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 20, 2025

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Very professional, a very smooth purchase, Steve is really helpful, giving us very detailed information. More

by fuweitianxin2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Brinkhaus

Apr 21, 2025

Courtesy Buick GMC responded

Hello, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 19, 2025

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Employee Rating

Great dealership, very easy to work with. Was in and out of dealership within an hour with my new truck. More

by cdobson003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc, Ryan Johnson

Apr 21, 2025

Courtesy Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 15, 2025

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Employee Rating

Our salesperson, Jeff Hoon, was outstanding: very personable, courteous and respectful. His interjection of humorous stories along the way certainly added a comfort level to the process. His trainee, More

by Maxine Elliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ari LeBlanc, Jeffrey Hoon , Josh

Apr 16, 2025

Maxine Elliott responded

Our salesperson, Jeff Hoon, was outstanding: very personable, courteous and respectful. His interjection of humorous stories along the way certainly added a comfort level to the process. His trainee, Josh, initially provided us with information on our first visit and we found him very knowledgeable and helpful. When I entered the building, I was looking for Ari, the General Sales Manager, who has always been our Go-To person, ever since we purchased our first car from him in 2017, however, Ari was unavailable because he was with another customer. Josh saw me walking around and looking at cars and reached out to me and asked if I had any questions. He proceeded to explain the features on the GMC Acadia Elevation, which I eventually purchased. He will be a great salesperson also. Additionally, the Finance Officer, Michelle, was very friendly and personable and she made the paperwork appear to be an easy process for her. I give this dealership high marks because I visited several dealerships prior to purchasing a new car and I returned to the dealership where we have always felt valued.

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