Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC

Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
107 Reviews
5.0

107 Reviews

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107 Reviews of Michelle Lauersdorf

July 28, 2025

Dealership Rating
Employee Rating

Josh Berrios did a great job explaining the differences in the vehicles we were looking at and was able to get the paperwork and financing done so we could drive it home. More

by Bchilders7207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Berrios

July 27, 2025

Dealership Rating
Employee Rating

Josh was very tentative and answered all of our questions. I ended up taking home a beautiful brand new car and peace of mind. I'm a newcomer of the GM brand and couldn't be more pleased with my ch More

by Cereka M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Hoon , Josh Berrios

July 23, 2025

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All the staff that I had interactions with were very knowledgeable and helpful. Genuinely nice people. More

by mcdowell_linda
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh...sales

Jul 25, 2025

Courtesy Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2025

Dealership Rating
Employee Rating

Arash Ghaeli was excellent. He has provided prompt communication and has been very professional to work with. I appreciate his ability to make me feel like a valuable customer. More

by mj.campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

Jul 23, 2025

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 04, 2025

Dealership Rating
Employee Rating

Very informative in options and vehicle details and comparisons. No pressure sales. Good follow up support More

by dcmurphy329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer, Ted Staton

Jul 06, 2025

Courtesy Buick GMC responded

Hello, when a customer makes the effort to write a review as generous as yours, we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 04, 2025

Dealership Rating
Employee Rating

Steve was patient and thorough and knowledgeable and pleasant and I would shop with him again. More

by Ford
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Brinkhaus

Jul 07, 2025

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 03, 2025

Dealership Rating
Employee Rating

Very professional, no pressure, very informative. The BEST. Showed many options, listened to our concerns, addressed each as well as our many questions. More

by Plcraycraft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI , Trish called to advise they had many Envisions to select from, she is the reason we went. She was most pleasant and told us she was not a salesperson, however , she would come put us with an associate to assist, she did not disappoint.

Jul 03, 2025

Plcraycraft responded

A wonderful experience!! Everyone from Arash and all the people that simply acknowledged/smiled as they walked by were fabulous!

July 02, 2025

Dealership Rating
Employee Rating

I had a great experience at Courtesy Buick GMC. The staff was friendly, knowledgeable, and not pushy. They answered all my questions and helped me find a vehicle that fit my needs and budget. The b More

by Payton Herold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Wilson

Jul 03, 2025

Courtesy Buick GMC responded

Hello Payton, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 30, 2025

Dealership Rating
Employee Rating

Dealership was nice. Selection was good. People were very nice and helpful. The car buying process was easy. More

by Norm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

Jul 02, 2025

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 24, 2025

Dealership Rating
Employee Rating

Pleasantly surprised with my experience. Josh did an outstanding job in presenting the details. I will definitely be back when I’m looking for another vehicle. More

by steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2025

Courtesy Buick GMC responded

Hi Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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