Michelle Lally
Michelle Lally at Acura of Westchester
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Michelle Lally

Finance Manager

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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4.9
152 Reviews

Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.

Dealership Experience

7 yrs, 8 mos

Industry Experience

7 yrs, 8 mos

Languages Spoken

English English

4.9

152 Reviews

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152 Reviews of Michelle Lally

January 30, 2025

Dealership Rating
Employee Rating

I had a very good experience with Acura of Westchester. Michelle is the absolute best! She made everything so smooth for me and I would recommend anyone to pay her a visit when buying a car because she roc More

by Melfunchess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 24, 2025

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I cannot praise Acura of Westchester (AOW) enough! This was my first car buying experience EVER! It was seamless; pleasant, enjoyable and amazing thanks to the amazing people at AOW - specifically Nic More

by Michelle I
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Kampf , Frank Ferraro; Anthony Vitale

January 07, 2025

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Employee Rating

Matt was transparent and made my buying process extremely smooth! Got the best deal with him! He had all the answers to my questions and as a first time buyer I am happy he was the guy that helped me make it More

by monica maz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Belov

October 15, 2024

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Matt and Michelle were extremely helpful, accommodating, and pleasant to deal with. I couldn't have asked for a better experience. More

by bflandreau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Belov

Oct 29, 2024

Acura of Westchester responded

Hi bflandreau, Thank you for the fantastic review! We’re so happy to hear that Matt and Michelle made your experience with us exceptional. Our team takes pride in being helpful, accommodating, and personable, so it’s wonderful to know they delivered on that. If there’s anything more we can do to assist, please don’t hesitate to reach out. Enjoy every mile with your Acura! Warm regards, The Acura of Westchester Team

October 15, 2024

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The Sales Manager Nick manages the franchise first class. Efficient and factual. It's a big reason I continue to go back to Acura of Westchester even though I moved further away. Tom and Sal in Service are More

by DJFosina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Acura of Westchester responded

Hi DJFosina, Thank you so much for your loyalty and for the kind words! We’re thrilled to hear that Nick, Tom, and Sal have made such a positive impression on you. Nick’s commitment to first-class management and the knowledgeable, efficient service from Tom and Sal are what we strive to deliver every day. It means a lot to know that, even after moving further away, you continue to trust us for your Acura needs. We look forward to seeing you again and are always here if you need anything! Best regards, The Acura of Westchester Team

September 13, 2024

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I was pleasantly surprised by the great job that Jose and everyone at Acura of Westchester did. Jose followed up on a lot of items for me and everyone was professional and didn't play games as I purchased a More

by PA Guy
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Crespo

Oct 29, 2024

Acura of Westchester responded

Hi PA Guy, Thank you for your fantastic feedback! We’re thrilled to hear that you had a great experience with Jose and our team at Acura of Westchester. It’s wonderful to know that our professionalism and commitment to follow-up made your purchase of a certified Acura seamless and straightforward. We truly appreciate your 5-star rating and look forward to serving you again in the future. If you need anything else, please don’t hesitate to reach out! Best wishes, The Acura of Westchester Team

September 09, 2024

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Brianna was extremely attentive, accommodating, friendly, very efficient and so easy to work with. she made this process extremely seamless. It was a pleasure to work with her! More

by jenagrace12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo

Oct 29, 2024

Acura of Westchester responded

Hi jenagrace12, Thank you so much for your wonderful feedback! We’re delighted to hear that Brianna provided you with attentive, accommodating, and friendly service, making your experience seamless. It’s always a pleasure to know that our team is making a positive impact. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Warm regards, The Acura of Westchester Team

September 04, 2024

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Employee Rating

Essly is a great salesman. He made this process very smooth and easy. I would highly recommend him to anyone looking for a new car, especially the young adult population. He is More

by Michelle Margiotti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Essly Escobar

Oct 29, 2024

Acura of Westchester responded

Hi Michelle Margiotti, Thank you for your wonderful feedback! We’re so glad to hear that Essly made your car-buying process smooth and easy. It’s fantastic to know that his understanding and transparency made a difference in finding the right car for you. We truly appreciate your recommendation, especially for young adults, and we’re proud to have Essly on our team. If you need anything in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Warm regards, The Acura of Westchester Team

August 29, 2024

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Employee Rating

Excellent customer service. Jose and Kevin made sure that we were comfortable and obtained the vehicle that we wanted. They went above and beyond with the finance manager to mak More

by Z.Valdez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Crespo, Kevin Gonzalez

Oct 29, 2024

Acura of Westchester responded

Hi Z.Valdez, Thank you for your outstanding feedback! We’re so glad to hear that Jose and Kevin provided you with excellent customer service and went above and beyond to ensure you got the best price for your new vehicle. Your satisfaction is our top priority, and we’re thrilled that you’re pleased with your new car. If you need anything in the future, please don’t hesitate to reach out. Enjoy your ride! Best wishes, The Acura of Westchester Team

August 28, 2024

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Employee Rating

José and Kevin were amazing. They answered all my questions and they did not put any pressure on us. I liked that they worked hard to get us the best deal. The staff that we inte More

by Francis3102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Acura of Westchester responded

Hi Francis3102, Thank you for your wonderful feedback! We’re thrilled to hear that José and Kevin provided you with amazing service and made your experience pressure-free. Our team works hard to ensure you get the best deal, and it’s great to know that their efforts made a positive impression. We look forward to welcoming you back for your next purchase! If you need anything in the meantime, please don’t hesitate to reach out. Best regards, The Acura of Westchester Team

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