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Michelle Hays
Michelle Hays at Charles Gabus Ford

Michelle Hays

Service Advisor

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

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4.6
5 Reviews
4.6

5 Reviews

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5 Reviews of Michelle Hays

August 14, 2025

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Employee Rating

Friendly staff and nice facility. Knowledgeable mechanics/ I like my ford to be worked on by people who know my car. Only knock is prices are too high More

by jim.kuhlman69
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Recommend Dealer
Yes
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Aug 17, 2025

Charles Gabus Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels! Service Manager, Robert Kritenbrink (575)270-5531 or Robert@charlesgabus.com

June 06, 2025

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Very friendly and courteous and always willing to talk to me regarding the progress of my vehicle and was very helpful about returning my rental vehicle. More

by ONEBUSYMOM1965
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Yes
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June 04, 2025

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Michelle was very helpful and polite. Easy to get appointment and done on time. I will be coming back. More

by jerry.r.gray7
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Yes
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Jun 08, 2025

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2025

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Great Service, professional employees. Kept me informed through the complete visit. My service writer David M. was top notch professional and made my visit painless. More

by Tony Palladino
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Recommend Dealer
Yes

Other Employees Tagged: Ben Howe, Adam Delmege, Robert Kritenbrink, David Kritenbrink, David Martin, Michael Dabney, Tonya Rubenking

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May 16, 2025

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Takes 5 days to get into service for an issue. My check engine light came on and I had to wait five days to get it in. More

by Betsy
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Yes
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