Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Michelle Hays
Michelle Hays at Charles Gabus Ford

Michelle Hays

Service Advisor

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

Contact Me
4.5
13 Reviews
4.5

13 Reviews

Write a Review

13 Reviews of Michelle Hays

December 05, 2025

Dealership Rating
Employee Rating

I think it is efficient and clean and employees are courteous and take time to listen to your concerns More

by Gunner.anderson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Howe, Adam Delmege, Robert Kritenbrink, David Kritenbrink, David Martin, Michael Dabney, Tonya Rubenking

Report | Print

November 25, 2025

Dealership Rating
Employee Rating

Unfortunately the problem was not solved of auto starting at stoplight not restarting and $450.00 later still happens More

by truckluver27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print

November 14, 2025

Dealership Rating
Employee Rating

Had new tires put on. Good, quick service. Waited in lobby and work was done faster than expected. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Martin

Report | Print

November 07, 2025

Dealership Rating
Employee Rating

Great dealership fast and friendly they keep you well informed on what is being done to you vehicle More

by Pappy6977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 09, 2025

Charles Gabus Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 03, 2025

Dealership Rating
Employee Rating

Great service easy checking in and finished when stated. Always a smooth visit to get truck serviced. More

by Omblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

October 31, 2025

Dealership Rating
Employee Rating

Have had great service and support for my two Ford hybrid Fusions. Friendly staff over past 16 years. More

by Anna
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Howe, Adam Delmege, Robert Kritenbrink, David Kritenbrink, David Martin, Michael Dabney, Tonya Rubenking

Report | Print
Nov 03, 2025

Charles Gabus Ford responded

Hello Anna, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2025

Dealership Rating
Employee Rating

Felt as if I was gauged on my latest repair, two bolts to replace part above spare tire that can be reached easily More

by Richardtcoxdsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print

October 20, 2025

Dealership Rating
Employee Rating

They were very courteous and helpful. I had the ford pass not knowing this until they brought this to me. Very helpful More

by brauerjim79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Martin

Report | Print

August 14, 2025

Dealership Rating
Employee Rating

Friendly staff and nice facility. Knowledgeable mechanics/ I like my ford to be worked on by people who know my car. Only knock is prices are too high More

by jim.kuhlman69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 17, 2025

Charles Gabus Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels! Service Manager, Robert Kritenbrink (575)270-5531 or Robert@charlesgabus.com

June 06, 2025

Dealership Rating
Employee Rating

Very friendly and courteous and always willing to talk to me regarding the progress of my vehicle and was very helpful about returning my rental vehicle. More

by ONEBUSYMOM1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
1
2

Dealership Inventory (354 Vehicles)

used 2020 Ford Transit-350 car, priced at $36,352
2020 Ford Transit-350
used
Oxford White exterior
Automatic
Rear-wheel Drive
$36,352
View Details
new 2025 Ford Ranger car, priced at $42,958
2025 Ford Ranger
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
$42,958
View Details
new 2025 Ford F-150 Lightning car, priced at $69,499
2025 Ford F-150 Lightning
new
Star White exterior
Automatic
All-wheel Drive
$69,499
View Details
new 2025 Ford F-150 car, priced at $56,407
2025 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$56,407
View Details
new 2025 Ford Maverick car, priced at $34,506
2025 Ford Maverick
new
Space White Metallic exterior
Automatic
All-wheel Drive
$34,506
View Details
new 2026 Ford Explorer car, priced at $50,811
2026 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$50,811
View Details
View All Inventory