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Michelle Dellorso
Michelle Dellorso at Lake Norman Chrysler Dodge Jeep Ram
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Michelle Dellorso

Service Call Center

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.7
38 Reviews

10 years experience in the automobile industry, have special training in service and internet sales. My hometown is Pittsburgh, PA. Moved to Charlotte in 2004 with my husband, two daughters, and two boxer dogs. Prior to moving to Charlotte, I was in the mortgage banking industry for 20 years.

Dealership Experience

7 yrs, 2 mos

Industry Experience

16 yrs, 4 mos

4.7

38 Reviews

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38 Reviews of Michelle Dellorso

February 02, 2024

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Employee Rating

Clean, responsive, and caring. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. More

by angela.richard5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mauney, Noreen Ianniello, Chuck Conner, Jacob Preston, Dan Gordon, Christa Cook, Robert Christman, Sal Curatolo, Nick Guidi

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Feb 03, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us!

January 02, 2024

Dealership Rating
Employee Rating

Staff were so welcoming warm and up to task . They even went an extra mile to solve personal problems. More

by SSWANZY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dane Sonnenberg

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Jan 04, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 26, 2023

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Employee Rating

The service was incredible. We would recommend them. They drove us home and picked us up after the car was finished. More

by debbiew2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Preston

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Dec 26, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 07, 2023

Dealership Rating
Employee Rating

Beautiful and clean new facility. Fast service. Kind, professional, and compassionate team members. Good coffee, other beverages, and nice snacks in the lobby. More

by BMWASHINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mauney, Jacob Preston

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Dec 09, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 05, 2023

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Employee Rating

My experience was good, however last time I got my oil checked my oil sensor was not reset. More

by smushedpoptart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2023

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Employee Rating

Fantastic service. ..they go above and beyond my expectations. I had a rattle in the sky roof and they immediately just replaced it. More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Conner, Lisa Stone, Dan Gordon, Jason White, Christa Cook, Dane Sonnenberg, Robert Christman, Sal Curatolo, Nick Guidi

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Oct 12, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Chuck, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

October 06, 2023

Dealership Rating
Employee Rating

Good service, good customer service, very clean dealership. Very knowledgeable, great communication. Great job teamwork More

by mbndon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mauney, Noreen Ianniello, Chuck Conner, Jacob Preston, Dan Gordon, Christa Cook, Robert Christman, Sal Curatolo, Nick Guidi

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Oct 08, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2023

Dealership Rating
Employee Rating

Pleasant, diligent, attentive, organized, clear, and many other positive descriptions for this facility and staff. The one negative was that there is NO snacks offered More

by Joshargus18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noreen Ianniello, Chuck Conner, Lisa Stone, Jacob Preston, Jason White, Robert Christman, Sal Curatolo, Nick Guidi

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Oct 04, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2023

Dealership Rating
Employee Rating

Kelley was very helpful, kind, and knowledgeable! She was upfront and honest when discussing my concerns. More

by amandamcrawford96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mauney, Noreen Ianniello, Chuck Conner, Jacob Preston, Dan Gordon, Christa Cook, Robert Christman, Sal Curatolo, Nick Guidi

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Sep 30, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2023

Dealership Rating
Employee Rating

Lake Norman JEEP are always professional and courteous. They are always on time with our service when ever we take our JEEP to them. More

by ed54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mauney, Noreen Ianniello, Lisa Stone, Jacob Preston, Dan Gordon, Jason White, Dane Sonnenberg, Sal Curatolo, Nick Guidi

Report | Print
Sep 24, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

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