had to purchase new set of tires at 28k--- over-inflation
issue
not sure how that happened, but Kelly is the only place where tires were dealt with .
I do understand temp swings and how that affects tire
issue
not sure how that happened, but Kelly is the only place where tires were dealt with .
I do understand temp swings and how that affects tire pressures--so since i have the car at least thru mid August, for safety reasons on the highway, got a new set .
Nice coupon for 20% that came by mail .
Had a 1:20 appt --arrived @ 1 :15
spent 10 mins in driveway with Michelle --measured the front tires-discussed any options
What i am not happy about is the fact that the car did not go into the shop
until approx 2:50 pm
I was watching so I know --I was waiting until 3:00 pm to go ask ask Michelle
what was the delay.
I know things happen, but when somebody is waiting, it should not take 1hour and 20 mins to START .
you have a new competitor now in Nucar --I would not deal with Rothrock,
but your 2 sales managers left and went over there. I used to like doing business with Kelly--long time customer, Emmaus and Easton, but I am beginning to think that driving 10 mins to the dealer for service and the ease of dropping the car, vs driving 30 mins each way to get service , and take 3 hours plus to get 4 new tires, have the brake fluid changed out, and spend $1000 ---makes me think why am I doing this ---
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by bobm66
Service Price Transparency
Jan 16, 2025 -
Kelly Nissan of Route 33 responded
Bob, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number.
Mike Disora
General Manager
(610) 533-5568
classy operation, very nice dealership, friendly staff,
touched base with sales person very pleased with dealership
touched base with sales person very pleased with dealership
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by dedf248
Service Price Transparency
Oct 20, 2024 -
Kelly Nissan of Route 33 responded
Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number.
Mike Disora
General Manager
(610) 533-5568
scheduling was easy and work completed as needed.
The waiting room TV should have a channel changer.
The waiting room TV should have a channel changer.
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by kkras
Service Price Transparency
Other Employees Tagged:
Eric Sparrow
, Matt is always helpfull
Oct 19, 2024 -
Kelly Nissan of Route 33 responded
Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number.
Mike Disora
General Manager
(610) 533-5568
Michelle was very helpful and thoughtful about timing for
the work needing to be done on our vehicle
the work needing to be done on our vehicle
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by Treavis
Service Price Transparency
Oct 09, 2024 -
Kelly Nissan of Route 33 responded
Treavis, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number.
Mike Disora
General Manager
(610) 533-5568
Michelle was helpful and informative.
She was patient while I made the decision to purchase new tires in addition to my regular service. Thank you!
She was patient while I made the decision to purchase new tires in addition to my regular service. Thank you!
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by Sjarviscpa
Service Price Transparency
Sep 26, 2024 -
Kelly Nissan of Route 33 responded
Diane, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number.
Mike Disora
General Manager
(610) 533-5568
great day, work was done fast and efficient, problem
was solved quickly by everyone involved
was solved quickly by everyone involved
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by genkutz
Service Price Transparency
Aug 28, 2024 -
Kelly Nissan of Route 33 responded
Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number.
Mike Disora
General Manager
(610) 533-5568
Pleasant visit.
Easy to pull in the bay. The personnel were nice and informative. The visit didn’t take long
Easy to pull in the bay. The personnel were nice and informative. The visit didn’t take long
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by Galahadglen
Service Price Transparency
Other Employees Tagged:
Steve
Aug 27, 2024 -
Kelly Nissan of Route 33 responded
Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number.
Mike Disora
General Manager
(610) 533-5568
All employees were extremely nice and friendly.
The waiting area is very pleasant. This was my first time there. Finding the service area was easy, but leaving...I rode around a bit to find my way
The waiting area is very pleasant. This was my first time there. Finding the service area was easy, but leaving...I rode around a bit to find my way out.
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by nknoll
Service Price Transparency
Aug 19, 2024 -
Kelly Nissan of Route 33 responded
Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number.
Mike Disora
General Manager
(610) 533-5568
service was on time and professional.
Staff keeps client informed and timely service. Easy communications
Staff keeps client informed and timely service. Easy communications
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by bill
Service Price Transparency
Jul 28, 2024 -
Kelly Nissan of Route 33 responded
Bill, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number.
Mike Disora
General Manager
(610) 533-5568
Great experience as usual.
Brought my car in for oil change and maintenance inspection. Easy in and out. Friendly staff. Nice comfortable waiting area.
Brought my car in for oil change and maintenance inspection. Easy in and out. Friendly staff. Nice comfortable waiting area.
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by srosenfeld953
Service Price Transparency
Jul 17, 2024 -
Kelly Nissan of Route 33 responded
Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number.
Mike Disora
General Manager
(610) 533-5568