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Michele LaRue

Overview Reviews (167) Inventory (129)

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Michele LaRue

Michele LaRue | Page 17

Service Consultant

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.9

167 Reviews

Overview Reviews (167) Inventory (129)

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English

4.9

167 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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167 Reviews of Michele LaRue

February 14, 2024

Dealership Rating

Employee Rating

The service department took my vehicle in and fixed it right the first time. Counter girls were great to deal with and the car was done when promised. This is why I keep coming back. right the first time. Counter girls were great to deal with and the car was done when promised. This is why I keep coming back. More

by darrell11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse, Chris Myers, Jim Pritchard

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Feb 15, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 12, 2024

Dealership Rating

Employee Rating

audio system was repaired but water leaking into back of explorer was not i the feel water will keep getting into that area and ACM out again this problem should be repaired buy ford not by me paying for it explorer was not i the feel water will keep getting into that area and ACM out again this problem should be repaired buy ford not by me paying for it i paid 50000 dollars for a car that leaks what the xxxx glad its my problem shame on my not again More

by ENEIDHAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse, Chris Myers, Jim Pritchard

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Feb 13, 2024 -

NYE Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 24, 2024

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Employee Rating

I recommend NYE Ford, work was well explained, Michele was reliable setting up my appointments and she educated me about my car. Very polite! was reliable setting up my appointments and she educated me about my car. Very polite! More

by Powelltaverne

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Pritchard

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Jan 31, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Jan 24, 2024 -

Powelltaverne responded

The work was well explained, Michele was reliable setting up my appointments and she educated me about my car. Very polite!

November 09, 2023

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Employee Rating

My experiences when having to visit for service are Always a pleasure-they are courteous and through. Always a pleasure-they are courteous and through. More

by mdonigan1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Myers

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Nov 09, 2023 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 09, 2023

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Employee Rating

The parts and service departments are staffed with knowledgeable and very courteous people. I've always had good experiences with both departments. knowledgeable and very courteous people. I've always had good experiences with both departments. More

by Bob Russell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse, Jim Pritchard

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Nov 09, 2023 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 08, 2023

Dealership Rating

Employee Rating

NYE service department was great! They got my truck in as promised and repaired in the time frame promised. They got my truck in as promised and repaired in the time frame promised. More

by baddogbubba

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse, Chris Myers, Jim Pritchard

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Nov 08, 2023 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 03, 2023

Dealership Rating

Employee Rating

The service department employees are knowledgeable, respectful and friendly. They let me know everything that was going as the serviced my vehicle. They didn't push any unnecessary repairs did only wha respectful and friendly. They let me know everything that was going as the serviced my vehicle. They didn't push any unnecessary repairs did only what was necessary. More

by karenbowen36

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyrie LaGasse, Chris Myers, Jim Pritchard

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