Michele Alter
Michele Alter at Lexus of Pembroke Pines

Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me
5.0
452 Reviews

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

Dealership Experience

14 yrs, 11 mos

Industry Experience

39 yrs, 9 mos

Languages Spoken

English English

5.0

452 Reviews

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452 Reviews of Michele Alter

February 24, 2026

Dealership Rating
Employee Rating

Our entire experience was great! Michele always delivers the best service and super communicative through the process. The delivery specialist also took time to go over all the featu More

by NGUYENTDHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2026

Lexus of Pembroke Pines responded

Enjoy your new ride! We're glad to hear Michele and the team made your experience exceptional at Lexus of Pembroke Pines. Safe travels, and we hope to assist you again in the future!

February 22, 2026

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Smooth and easy transaction. Got me the vehicle I wanted. Would highly recommend and will do further business and provide referrals. More

by J8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Lexus of Pembroke Pines responded

We are so happy to hear you got the vehicle you wanted at Lexus of Pembroke Pines! We love to hear recommendations and your review just made our day. See you next time!

February 14, 2026

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Michele has been awesome to work with! My husband got a new car from Michele last year and because it looked so easy I decided to do the same. She saved me a ton of time. So excited to get More

by Kramerj64
Recommend Dealer
Yes
Feb 16, 2026

Lexus of Pembroke Pines responded

Hi Heidi, we are so grateful that you have shared this amazing feedback about Michele and the team! We will pass along your remarks to everyone, and congratulations on your new car from Lexus of Pembroke Pines!

February 14, 2026

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Quick and easy sign-up. Friendly and courteous service attendant. Quick and easy pick up always a pleasure doing business with LEXUS OF PEMBROKE PINES More

by ldowling
Workmanship
Service Time
Recommend Dealer
Yes
Feb 16, 2026

Lexus of Pembroke Pines responded

We're happy to hear your experience was quick and easy from start to finish! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback.

February 11, 2026

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Michele was easily accessible and responsive to all my questions. She was extremely professional and really a joy to work with. Her assistant, Isaiah, was also a pleasure. The overall experience was po More

by EJKISE99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany (and Zelda) was also very pleasant.

Feb 11, 2026

Lexus of Pembroke Pines responded

Thank you for sharing your experience, it's wonderful to know that Michele and Isaiah made your visit a smooth and enjoyable one. We appreciate your business and hope to see you again at Lexus of Pembroke Pines.

January 29, 2026

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Employee Rating

My husband and have purchased 5 or leased 5 vehicles from Michele Alter. She is {The Best}!! More

by ANDREA.SIMKIN
Sales Price Transparency
Recommend Dealer
Yes
Jan 30, 2026

Lexus of Pembroke Pines responded

There is nothing better than a great review. It's wonderful to hear you were in capable hands with Michele. Thanks for giving Lexus of Pembroke Pines your business, Andrea!

January 28, 2026

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Michele went totally out of her way to find me the car that I wanted. Wasn’t so easy. She made this transaction very simple. More

by Msvick1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2026

Lexus of Pembroke Pines responded

We are pleased to hear Michele went above and beyond to help you find the right car at Lexus of Pembroke Pines. Thank you for choosing to work with us!

January 20, 2026

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Employee Rating

Vehicle came clean with full tank Had some issues getting docs signed but finally figured it out Delivery was right on time Disappointed I didn’t get the roof racks or the upgraded floor mats More

by JAMES.MUCCILO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 21, 2026

Lexus of Pembroke Pines responded

JAMES, thank you for choosing Lexus of Pembroke Pines and for your feedback. While we're glad to hear you had a timely delivery and a clean car with a full tank, we apologize for any hiccups during the signing process and any missing accessories. Please reach out if you’d like to discuss this further! Safe travels!

January 09, 2026

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Our experience was amazing! I worked with a broker to lease my car. He found exactly what I wanted. Lexus of Pembroke Pines delivered it to me in Palm Beach. The guy that de More

by DANALYNNDEMOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2026

Lexus of Pembroke Pines responded

It sounds like you had quite the seamless experience, and it's great to hear Michele and our delivery team were so helpful. Welcome to the family, enjoy your new lease! -Lexus of Pembroke Pines

December 29, 2025

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Employee Rating

Michelle was excellent. Vivian and Gabriel were also very good! I had a very positive experience. More

by MCKEEGANJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Marañón , Vivian (finance) - excellent

Dec 30, 2025

Lexus of Pembroke Pines responded

We are so glad to hear that you had a great experience with Michelle, Vivian, and Gabriel. Thanks for choosing Lexus of Pembroke Pines!

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